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Secor Subaru

New London, CT

4.7
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,887 reviews

March 26, 2024

The service was rather timely and the technician did a nice job cleaning my vehicle. More

by lara_alexis2023
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
March 24, 2024

Wonderful attention to my specific needs. Very patient with my questions. Very knowledgeable about models etc. I also appreciated Wayne carpenter's consultation and service. More

by BARBARAKAPLOWE
Recommend Dealer
Yes
Employees Worked With
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Mar 26, 2024 -

Secor Subaru responded

We're glad to know our team at Secor Subaru was able to provide you with the attentive and knowledgeable service we strive for. Wayne will be pleased to learn of your positive feedback! Enjoy your new ride!

March 24, 2024

Waynes provided detailed and meaningful information in response to all my questions, and matched me the model that would best suit my needs. He is very knowledgeable about the models, and extremely court More

by BARBARAKAPLOWE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Secor Subaru responded

We're so glad to know that Wayne and Austen were able to provide you with a top-notch experience at Secor Subaru! We strive for our team members to be knowledgeable, courteous, and attentive. Thank you for your kind words about the customer culture here - we appreciate it greatly!

March 23, 2024

Kyle at Secor Subaru was polite, courteous and eager to help. He even came right out to my car to see the problem and see if he could fix ( seat belt) on the spot. Will go again More

by GEMMA
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Mar 25, 2024 -

Secor Subaru responded

Gemma, we're glad to know Kyle was able to assist you promptly and efficiently at Secor Subaru. We appreciate your feedback and look forward to serving you again in the future!

March 21, 2024

Larry was very professional & knowledgeable, it was a great experience! My wife couldn’t be more happy with her new car. More

by fs3hmr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Secor Subaru responded

Hi! We're delighted to know that Larry provided a great experience at Secor Subaru, and your wife is happy with her new car. Thanks for sharing this positive feedback!

March 21, 2024

All the employees are very professional and courteous! Dan Mirles is a pleasure to work with! More

by CAROLGAL305
Recommend Dealer
Yes
Employees Worked With
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Mar 21, 2024 -

Secor Subaru responded

Hi Carol! Thank you for leaving us this five-star review and kind words about Dan from our sales team at Secor Subaru! We'll see you next time!

March 19, 2024

The team was wonderful to work with - very knowledgeable and we didn't feel pressure. More

by jessica.forrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Secor Subaru responded

Hi Jessica! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with our team. Our goal is always to provide knowledgeable assistance without any pressure, so it's fantastic to know that we met your expectations at Secor Subaru!

March 19, 2024

Service was fast and easy to sign up for and the staff was very friendly. More

by glavanthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

March 19, 2024

Secor Subaru auto service is excellent. Excellent encapsulates more than 9 words. This is the end! More

by VAUX567
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Mar 20, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

March 16, 2024

From the moment I called Secor Subaru till we drove our new Outback off the lot, everything was Great! Wayne was very knowledgeable about the vehicle. He set things up and took the time to go through the c More

by margaretgayda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Secor Subaru responded

Hi Margaret! We're so glad to know that Wayne and Austin made your experience at Secor Subaru a comfortable one. It's great you found their knowledge helpful in understanding the new technology of your Outback! Enjoy driving Chloe around town!

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