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Secor Subaru

New London, CT

4.7
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,887 reviews

April 04, 2024

I'm very pleased with the the staff at Secor Subaru. I bought a vehicle using the used hybrid tax credit, and the staff took the time to research the credit completely, and finalized the buying process More

by max.bakke
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Secor Subaru responded

We're glad to know you had a smooth and quick buying process at Secor Subaru! Our team always strives to provide thorough information for our customers. Thanks for choosing us, enjoy your new vehicle!

April 03, 2024

Super fast, excellent service, I was kept updated ever step of the way Very clean More

by TIMSYLVESTRE
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Apr 04, 2024 -

Secor Subaru responded

It makes our day to read your review, Tim! Thank you for choosing Secor Subaru!

April 03, 2024

Problem after I picked up my car. They were right on it and let me keep the loa we until problem was diagnosed and fixed More

by Shepardowner245
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Apr 04, 2024 -

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to quickly address and fix the issue with your car. Thanks for sharing this positive feedback, we appreciate it!

April 02, 2024

Professional. Quick. Courteous. Secor and Anastacia did a great job all around. Thank you very much. More

by CHENEY.IAN
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Apr 03, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

April 01, 2024

The appointment was easy to schedule, everyone was courteous and took the time to explain things. More

by MYLILDOXIE
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Murray
March 31, 2024

Responsive and courteous. Detailed estimate for repairs with no surprises. Best of all good as new. More

by WBPATTERSON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Secor Subaru responded

Hi W B Patterson!Thank you for leaving us this five-star review and kind words about our service team at Secor Subaru! We'll see you next time!

March 28, 2024

Service for the repair was excellent. They got me in right away and had car back next day. When they washed the car my kayak carrier bar coating got a bit ripped. More

by GSERVE101
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Mar 28, 2024 -

Secor Subaru responded

Hi! We're glad to know that you were satisfied with the speed of our service at Secor Subaru. We apologize for any damage caused during the car wash, and we'll look into how we can prevent this in the future. Thanks for your feedback!

March 28, 2024

Very quick and easy service. Anastasia kept me informed of any service issues. She is very personable. More

by ANNIEM11
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Mar 29, 2024 -

Secor Subaru responded

We're glad to know that you found our service at Secor Subaru quick and easy! It's great to see Anastasia kept you well-informed. Thanks for the positive feedback!

March 28, 2024

It was a very nice and easy experience leading the new car. Both Austin and Dan were great to work with More

by ANNIEM11
Recommend Dealer
Yes
Employees Worked With
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Mar 29, 2024 -

Secor Subaru responded

We're glad to know that Austin and Dan made your leasing experience smooth at Secor Subaru. Thanks for the positive feedback!

March 27, 2024

Identified problem corrected the issue kept me informed very helpful and professional Excellent rapport with customers knowledgable and efficent More

by MARIA.MOULTHROP
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Mar 28, 2024 -

Secor Subaru responded

Maria, we're glad to know our team at Secor Subaru was able to identify and correct the issue efficiently while keeping you informed. Thanks for acknowledging their professionalism and customer rapport!

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