Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Repaint hood The dealership did an excellent job repainting the hood of our new Outback after they discovered a spot through the clear coat when we picked it up. T The dealership did an excellent job repainting the hood of our new Outback after they discovered a spot through the clear coat when we picked it up. They provided a loaner car so we were not stranded and completed the job when promised. More
Refreshing The job took the time I was told, and the service writer was pleasant and attentive. He actually walked over to the waiting room, in another building, The job took the time I was told, and the service writer was pleasant and attentive. He actually walked over to the waiting room, in another building, to tell me the car was ready. 1 thing about the car washing, which is really nice BTW, It would really be great if the car was dried as well. This would not matter except for the water spots that form on the windows, and especially the mirrors. It doesn't help when it's difficult to see. Otherwise, spot on. More
picked up a key fob. Amanda knows her job well and goes out of her way for customers. As a 3rd time Legacy limited owner I like to go back to Secor. The is now clean for Amanda knows her job well and goes out of her way for customers. As a 3rd time Legacy limited owner I like to go back to Secor. The is now clean for a change. More
Absolutely amazing experience! I had my Subaru Outback serviced at Secor Subaru. My service consultant was Amanda Easom. I cannot begin to say enough about the outstanding quality o I had my Subaru Outback serviced at Secor Subaru. My service consultant was Amanda Easom. I cannot begin to say enough about the outstanding quality of service bestowed upon me from Amanda and the overall genuine feeling I get from her being attentive to my vehicle needs. She was with me from start to finish on my service, delivering updates as needed. Being a customer who has their vehicle serviced at the dealer, it is nice to have complete confidence in the person who is helping you. Amanda Easom is a breath of fresh air and she delivers. I am definitely going back for my future servicing and will be an advocate for Amanda and this dealer. More
Treated with Care. I appreciate the attention that was paid when I specified what I was looking for. I was shown several nice choices but when I said we wanted the Orang I appreciate the attention that was paid when I specified what I was looking for. I was shown several nice choices but when I said we wanted the Orange color our salesman, Dan, lite up. We got exactly what we were looking for at a great price. Thank you, Secor. More
New tires leaking air Bought set of tires in October, third at 95k miles, 2012 outback. One tire very low air 2 weeks later, all needed air. Dealer said not unusual. Same i Bought set of tires in October, third at 95k miles, 2012 outback. One tire very low air 2 weeks later, all needed air. Dealer said not unusual. Same issue two weeks later; “two valve stems need replacement, not included with new tire purchase/installation; must pay.” There was some delay. In checkout, service manager waived charge, thank you. I was surprised stems not included, other quotes included at slightly lower price overall. More
Very knowledgeable sales and service workers. This is our third Subaru form Secor and we couldn't be happier with the service we've received from them. They go above and beyond to solve problems. This is our third Subaru form Secor and we couldn't be happier with the service we've received from them. They go above and beyond to solve problems. More
Routine Service was Great. Service was on time as scheduled with a personal touch. I was met at my car and was personnaly notified when done. Could not have asked for more.. Service was on time as scheduled with a personal touch. I was met at my car and was personnaly notified when done. Could not have asked for more.. More
tire repair thanks for being attentive to our needs and staying in touch, it happened right after we bought car but you were there to take care of it. thanks for being attentive to our needs and staying in touch, it happened right after we bought car but you were there to take care of it. More
19 Crosstrek Everyone was incredibly helpful and informative. I got exactly what I wanted, and quickly! The sales team wasn't high-pressure and I was in and out th Everyone was incredibly helpful and informative. I got exactly what I wanted, and quickly! The sales team wasn't high-pressure and I was in and out the same day. Highly recommend More