Secor Subaru

It’s a car dealership nothing is transparent and if u want a deal u have to work for it. The Experience was pleasant u just have to play the game nothing is transparent and if u want a deal u have to work for it. The Experience was pleasant u just have to play the game More

Trading in my Subaru I got as near the deal I wanted as I could get, sales person was great trading in my Subaru was a really good experience Working with Dan was great I got as near the deal I wanted as I could get, sales person was great trading in my Subaru was a really good experience Working with Dan was great More

Positive buying experience I had a good experience with leasing my new 2019 Crosstrek. A co-worker recommended Evert so I set up an appointment with him. He went out of his wa I had a good experience with leasing my new 2019 Crosstrek. A co-worker recommended Evert so I set up an appointment with him. He went out of his way to schedule me for an appt an hour before the dealership even opened. He did not pressure me into anything I wasn't interested in. He was very upfront that it would be difficult to get the color I wanted which was Cool Grey Khaki. He did a great job tracking one down that had all of the features I wanted. As a woman, he treated me with respect and dealt solely with me even with my boyfriend present for both the test drive and the pick up. Same thing with Angel. During all of the paperwork and dealing, Angel dealt solely with me and treated me with respect. Their customer services was excellent. If anything, I wished they were a bit more communicative about the process of tracking down my car. I had to call on my own to check on the status multiple times. Each time there wasn't any more news but I would have rather had communication that they were still in the process of getting it than to not. Otherwise, I had a great experience. My boyfriend will be purchasing a Subaru from Secor when he is ready to get a new car because of how great of an experience I had. More

Snafu resolved Maintenance app't recommended rear brakes pads replaced as they were down to 2mm. Came in and was told rotors needed to be turned and sway bar links w Maintenance app't recommended rear brakes pads replaced as they were down to 2mm. Came in and was told rotors needed to be turned and sway bar links were broken. Because this was not noticed on the first app't which was just the prior week, Secor made good on the repair by waiving the labor for said repairs. I was impressed with their integrity. More

The Best Very organized service dept. - efficient and on time. Waiting room is comfy with drinks & tv. Amanda helped me with my audio system controls in the ga Very organized service dept. - efficient and on time. Waiting room is comfy with drinks & tv. Amanda helped me with my audio system controls in the garage before they started my service stuff. More

I'm very disappointed with Secor What has happened to Secor Subaru? Everyone that I have dealt with over the last five years, and five Subarus is gone. The new service department seem What has happened to Secor Subaru? Everyone that I have dealt with over the last five years, and five Subarus is gone. The new service department seems totally confused. For example: a few months ago I brought one of our Subarus in for service. I had an appointment but the first person to address me could not find my appointment on her computer. Then she went to a different computer and found it. Isn't their systems integrated? More recently I brought a different car in far a steering issue.: After an hour an a half I was told that they could not find the problem but the service tech thought I should consider new tires. He printed two estimates on my $89 bill - for finding nothing. I called the next day to set up an appointment for purchasing tires. The person I talked to seemed unable to access the quotes given me one day earlier and asked me to go out to my car and read her the description of the tires. Then after having to go look at something and call me back she gave me a price for each tire - no installation, etc. I told her I already had a price for the total "out the door." She was unable to access that. I have since bought the tires at $150 less from a local tire store. What has happened to Secor Subaru? More

good experience It was a pleasure to work with Paul Westermeyer on the purchase of my first Suburu Outback (but my third automobile purchase from Secor). Paul was kn It was a pleasure to work with Paul Westermeyer on the purchase of my first Suburu Outback (but my third automobile purchase from Secor). Paul was knowledgeable and there was no "hard sell" pressure.to make a sale.. More

Awesome Sales Dept! Larry Becker was able to locate just the right SUBARU Forester for me. This is my third Forester from Secor SUBARU. He oriented me to all of the new Larry Becker was able to locate just the right SUBARU Forester for me. This is my third Forester from Secor SUBARU. He oriented me to all of the new features in the 2019 model. There was absolutely no pressure and best of all no haggling. I highly recommend this dealership. FYI... great service department also. More

A stress free experience! Everyone was friendly and professional and willing to explain what was done to my car to my satisfaction. The waiting area is nice and there's even c Everyone was friendly and professional and willing to explain what was done to my car to my satisfaction. The waiting area is nice and there's even coffee and donuts! More