Secor Subaru

New Forester Purchase I bought a 2019 Forester, Paul Westermeyer was my Sales Consultant. I was very pleased in dealing with Paul W. He is knowledgeable on the Subaru produ I bought a 2019 Forester, Paul Westermeyer was my Sales Consultant. I was very pleased in dealing with Paul W. He is knowledgeable on the Subaru product line and not at all pushy, He answered all my questions and spent considerable time with me, On several visits to the dealership with my wife, he engaged her and listened to her concerns. Something that many sales personnel do not do with female customers. I highly recommend Paul W to anyone looking for a Subaru. There was a slight scratch in the car that we noticed on delivery and Paul W was very attentive to getting it taken care of and making sure everything was perfect. I have one disappointment with the dealership, pertaining to one of the accessories after delivery. I bought the Limited trim. Before I made that decision I spent a lot of time looking at the different options in the brochure. The base Forester has a lot of technology in the car and the limited had a lot of other features that I like. The car I selected in stock also had a Package 31 included. When I got home and started to familiarize myself with the technology and many feature I was quite surprised to learn that no Forester includes a garage door opener. First car that I have owned since 2002 that didn't come with one. It turns out that the Subaru Homelink auto-dimming mirror (with garage door opener) is not an option but instead listed as a $365 accessory. Since my Package 31 included a $245 auto dimming mirror, I thought it would be reasonable for Secor to swap out my mirror with the Homelink mirror and I would be glad to pay the $120 difference. Nope. Apparently the Service Department doesn't want to be bothered with returning my mirror to stock. I didn't fully understand what I was buying so I can't blame the dealership. However, it seems that for a minor change out on a $30K+ purchase the dealer could have been a little more accommodating. That's the reason for my 4 star rating. A 5 star dealer in my opinion would have gone the extra distance after the sale. More

Awesome!!! As always I received the service I expect from your dealership. I want the thank Dan Mirles for setting me up with a loaner car. I have faithfully As always I received the service I expect from your dealership. I want the thank Dan Mirles for setting me up with a loaner car. I have faithfully taken my Subaru for all maintenance and scheduled service. This time I could not just be dropped off, I needed a car due to the fact my Father is on dialysis and I am in training and a need a car 24/7 at this time. I was way behind in my scheduled service and needed to get my car in. Service stood by your policy of not providing loners, my only option was to go to Jiffy-lube. After explaining my situation to Dan, he provided me with a loner. More

New Outback Came to this dealership to get out of my lease and the guys at Secor couldn't have been nicer. Dan walked me through my options and told me the best r Came to this dealership to get out of my lease and the guys at Secor couldn't have been nicer. Dan walked me through my options and told me the best route forward. I walked away with a 2019 Outback that I am in love with!!! Thanks Secor for putting the customer first and helping me out! 5 Star Dealership More

Went out of their way to bring a loaner car to my workplace! Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was going to take longer than expected. More

Quick and easy This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . More

Perfection I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour More

Best New Outback Ever I traded in my excellent 2015 Outback for a new 2019. I worked with Paul and Dan, I had a great experience. They were both up-front and made a really I traded in my excellent 2015 Outback for a new 2019. I worked with Paul and Dan, I had a great experience. They were both up-front and made a really good deal. Car-buying can be a stressful experience; here it was a pleasure! More

Peace of Mind I had just come back from a trip to Maine during bad weather and thought my breaks were not behaving properly. When I called and asked for an appointm I had just come back from a trip to Maine during bad weather and thought my breaks were not behaving properly. When I called and asked for an appointment that day, Jay Fulton made Room in a busy scheduled day to fit me in. Turns out my ABS breaking system had been working extra hard in the bad weather and my breaks were fine. I felt silly for bringing the car in, but Jay assured me that he would rather fit me in and find that it was nothing, than have me get into an accident. Can’t thank him enough. More