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Secor Subaru

New London, CT

4.7
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,887 reviews

April 19, 2024

I do not know Shawn Murray. I dealt with Dan Mirles in sales and Austin in finance. More

by michelelhrinak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Secor Subaru responded

Thank you for the review! Dan, Austin & the rest of the Secor Subaru team hope to see you again in the future!

April 18, 2024

Came in with nail in tire, to get fixed before it deflated. You fit me right in. Anastasia took wonderful care of me and was a delight. Thank you Secor Subaru. More

by BEACHROG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Secor Subaru responded

We're glad to know we could assist you promptly and that Anastasia provided excellent service at Secor Subaru. Thank you for your kind words, they mean a lot to us!

April 17, 2024

David was very knowledgeable and informative. He was also very responsive. It was a pleasure working with him. Everyone at Secor were very professional and courteous. More

by roxannwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Secor Subaru responded

We're glad to know you had a positive experience with David and the rest of our team at Secor Subaru. We strive for professionalism and courtesy in all we do. Thanks for your review!

April 17, 2024

Jessica and Austin made my buying experience so easy! I would recommend them to anyone I know looking to buy a vehicle! More

by jailynrinaldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Secor Subaru responded

Jailyn, it's great to know Jessica and Austin made your car buying experience at Secor Subaru a breeze! We appreciate the recommendation. Enjoy your new vehicle!

April 17, 2024

From the time I pulled up the attendant was very friendly told me exactly what to expect how long courteous kind and fantastic experience. More

by butch.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Secor Subaru responded

We're so glad to know that you had a fantastic experience at Secor Subaru! Our team always aims to provide friendly and informative service. Thanks for the positive feedback!

April 17, 2024

Always great service, I love my Crosstrek Subaru! Will continue to have my car serviced here! More

by PaulaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Secor Subaru responded

We're honored to be your go-to automotive resource, Paula! Thank you for trusting us with your Crosstrek! - Secor Subaru

April 17, 2024

Very honest. No pressure. Nice people who made the process easy. We were given a lot of information by Larry which is just what we wanted. Good info. No games. It More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Secor Subaru responded

Dale, we're glad to know Larry and our team at Secor Subaru were able to provide you with the information you needed for a smooth buying experience. Thanks for your kind words!

April 13, 2024

David was super helpful throughout the process of leasing my new car. He always took the time to explain everything I'd need to know about the car and answered all my questions about the lease process, and w More

by ninabryant82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Secor Subaru responded

Nina, we're so glad to know that David was able to assist you throughout your leasing process at Secor Subaru. We always aim for a smooth and informative experience. Enjoy your new car!

April 12, 2024

Service was great and fine. I am however upset that I was told I couldn’t get a loaner car. I was told because it was “diagnostic” I didn’t qualify. But the car was getting fixe More

by EHAYWARD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Secor Subaru responded

We appreciate your feedback and are glad to know you found our service great. We apologize for any inconvenience caused regarding the loaner car situation, we'll certainly take this into account moving forward. Thank you for choosing Secor Subaru!

April 12, 2024

Excellent customer service. They were able to get me an appointment next day when other dealerships were scheduling appointments 3 weeks out. They diagnosed and fixed the proble More

by EWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Secor Subaru responded

Ewong, we're glad to know that our team at Secor Subaru was able to provide quick and efficient service for you. We appreciate your recommendation and see you next time! Safe travels in your repaired vehicle!

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