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Secor Subaru

New London, CT

4.7
1,842 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,842 reviews

April 09, 2019

Great car dealer, small, clean, straight to the point Dan was great in keeping everything straight and no BS answers. Very enthusiastic and great guy. Quick service and good communication in emails and te More

by Wboan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Secor Subaru responded

Congratulations on your new Secor Subaru! Thank you for taking the time to write about your amazing experience. It is wonderful to hear that Dan was able to provide you with the excellent experience we strive to provide all our customers - the best information in a reasonable amount of time to make a great choice. We look forward to working with you again in the future. Respectfully, Julia Secor

April 08, 2019

Great service! Many thanks for fixing my Suburu so quickly. I trust your service and skills. Jay and Lauren were excellent. I am a grandmother, and trust and good More

by ARNESON.KATHLEEN
Recommend Dealer
Yes
Employees Worked With
Jay Fulton, Lauren McGloin
Apr 12, 2019 -

Secor Subaru responded

Thank you so much for sharing your experience with Secor Subaru in New London, Lauren and Jay.. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that we have earned your trust because we value your opinion. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

April 04, 2019

Engine lights on and noisy exhaust Lauren was very helpful. The problem was found very quickly and taken care of in a timely manner, Lauren also made sure if we had any problems to ca More

by DRTYSZKIEWICZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Apr 12, 2019 -

Secor Subaru responded

Thank you so much for sharing your excellent experience with Secor Subaru in New London and Lauren. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We know your time is valuable so we are glad to hear your problems were taken care of in a timely manner. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

April 04, 2019

Drive in appoints are great! Got my 1030AM appointment on line, drove right into the garage, had the assessment of my check engine warning done in 20 min, got the estimate and the More

by TFOLSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
Apr 12, 2019 -

Secor Subaru responded

Thanks for this amazing review for Secor Subaru in New London and Jay! We know how valuable your time is so we are working hard to make this a seamless experience from start to finish. Your opinion means a lot to us and we want every experience to be a 5 star event! We will let the team know they are on the right track by sharing this with them. Respectfully, Julia Secor

April 03, 2019

Dodge Owner made the switch This being our first Subaru vehicle, we were pleasantly surprised on the value of the Subaru Forrester we leased. You get great bang for your buck wi More

by MSASE2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Kevin O'Donovan, Michael Sharrio
Apr 12, 2019 -

Secor Subaru responded

We couldn’t be happier that Secor Subaru in New London, Angel, Mike and Kevin provided you with a great car buying experience. They are a true asset and we are lucky to have them on the Secor team. We want every visit to be a 5 star event and it sounds like they achieved this with you! We hope you are enjoying your new Subaru Forrester. Please come back to visit anytime and feel free to contact our service department if they can be of any help in the future. Respectfully, Julia Secor

April 03, 2019

Everything done perfectly I had just returned from two months in Florida and needed an oil change and a thorough check of the car. I was able to schedule an appointment the da More

by SREILLY8083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fulton, Lynette Rodriguez
Apr 12, 2019 -

Secor Subaru responded

Thank you so much for sharing your experience with Secor Subaru in New London, Lynette and Jay. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your Subaru and we hope to keep it running in excellent form. We know your time is valuable so we appreciate your taking the time to write us a great review. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

April 01, 2019

Review Dan M, salesman, was amazing. I had gone to other dealers but came back to Secor and Dan. He pleasant, informative, helpful and straightforward. More

by Harlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Apr 02, 2019 -

Secor Subaru responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Secor Subaru in New London, CT. We wish you safe travels in your new Subaru and look forward to seeing you again soon! Respectfully, Julia Secor

April 01, 2019

Friendly and quick Great service! Needed to have some work done and was given a loaner car to use while mine was being worked on. The loaner was a beautiful new vehicle More

by VSchulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Easom
Apr 02, 2019 -

Secor Subaru responded

Hearing that you had great service is the best thing we could hope for! Your recommendation means a lot to us connecting both our sales and service departments. Thank you for choosing Secor Subaru in New London. We look forward to serving you for many years to come! Respectfully, Julia Secor

April 01, 2019

Very happy customers !! Thank you Angel! Having bought our first Outback from Secor almost 5 years ago, made sense we would buy our second Outback from Secor as well. Working very closely wi More

by JKBARTELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Kevin O'Donovan
Apr 02, 2019 -

Secor Subaru responded

On behalf of all of us at Secor Subaru in New London, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your purchasing experience with Angel and Kevin. We will definitely be sharing your feedback with our team. Enjoy your new Secor Subaru Outback and please come visit us again soon! Respectfully, Julia Secor

April 01, 2019

Great customer service I've always had a good experience with Secor's service. It seems they are still ironing out the wrinkles though in the new, "more efficient" check in More

by Kathy W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
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