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Secor Subaru
New London, CT
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,887 reviews
April 26, 2024
I did not have any experience with dealership side, only service center for recall support service center for recall support More
by codybobby
Verified CustomerEmployees Worked With
April 26, 2024
I was treated very well. Kyle was very thoughtful. I live in Jewett City but couldnt get back. He was sympathetic and got me in and out quickly. He was great and I appreciate Kyle was very thoughtful. I live in Jewett City but couldnt get back. He was sympathetic and got me in and out quickly. He was great and I appreciate his He handled everything.He explained my Subarus issues very well More
by bvanbeene
April 26, 2024
Very efficient visit, friendly staff, comfortable waiting room, great service. I will definitely keep coming back. room, great service. I will definitely keep coming back. More
by thomas.a.lanz
Employees Worked With
April 26, 2024
Good place to buy used cars. But when I bought my car which cost me more than 30K they've did lousy job to fix minor external damages. But when I bought my car which cost me more than 30K they've did lousy job to fix minor external damages. More
by PULATMAT
Employees Worked With
April 26, 2024
This is my second car I have bought with them and they are very reliable and I've recommended many of my family and friends to them and they have bought as well. are very reliable and I've recommended many of my family and friends to them and they have bought as well. More
by akrueger76
April 26, 2024
Hello, I have always loved going to Secor Subaru. I have bringing my cars in for years. I bought both my Subarus from this dealership and only bring them here for service. Everyone is very profess I have bringing my cars in for years. I bought both my Subarus from this dealership and only bring them here for service. Everyone is very professional, kind and very knowledgeable. Thanks for everything. Sue . More
by WANTINKNOB
Employees Worked With
April 25, 2024
Bought my Subaru 2013. I love my car. Basically service has been good and people pleasant! I love my car. Basically service has been good and people pleasant! More
by MUGSYMORAN
April 24, 2024
Austin was awesome, he was personable and made the financial side of the process easy and pain free. Wayne has also been fantastic, he made the car buying/trade in process seamless and maintains conta financial side of the process easy and pain free. Wayne has also been fantastic, he made the car buying/trade in process seamless and maintains contact for any lingering business. Communication has been great. I'd highly recommend Secor Subaru. I've very pleased with my purchase. More
by Tay_pel
April 23, 2024
Everyone I spoke with in one capacity or another were all very helpful and made the car buying process quick and enjoyable! very helpful and made the car buying process quick and enjoyable! More
by georgemcphersonjr
April 20, 2024
I bought my 2024 Crosstrek Sport in Aug 2023. I love the car. there was a hiccup with the registration. The finance team caught issue and fixed it. In the process, the salesman damaged the pa I love the car. there was a hiccup with the registration. The finance team caught issue and fixed it. In the process, the salesman damaged the paint. I stopped in the next day and was told it would be taken care of. A couple of days later, they picked up my car from work, and inspected the damage and told me they had to order parts. I did not hear anything from them until Oct. I was told they were still waiting on a part. I have not heard anything since. I have bought some accessories from the parts dept. the parts arrived and I was notified in a timely manner. I have not used their service dept. More
by paulmorrison2669
