Secor Subaru

It was great as usually. Very professional, very efficient and very respectful. Wouldn’t go to any other dealers. Great service ,Everyone at Secor is the best. Thank you efficient and very respectful. Wouldn’t go to any other dealers. Great service ,Everyone at Secor is the best. Thank you More

The new service staff is wonderful. After having a few bad experiences in the past.. I was very thrilled to see how lovely, the new staff is. And the most wonderful part of all was having the owner himsel bad experiences in the past.. I was very thrilled to see how lovely, the new staff is. And the most wonderful part of all was having the owner himself. Call me. To address my concerns. More

Paul Westmeyer was very polite, informed, and comfortable. He explained all the features and differentials clearly. I never felt pressured and felt like he was trying his hardest for my benefit. comfortable. He explained all the features and differentials clearly. I never felt pressured and felt like he was trying his hardest for my benefit. Paul Holden was also great to work with! More

Lots of attention from a friendly staff. I was happily surprised that the manager was someone I knew from previous Subaru purchases at a different dealership. I love my new Forester! New technology is am surprised that the manager was someone I knew from previous Subaru purchases at a different dealership. I love my new Forester! New technology is amazing! Very happy dealing with Secor of New London. More

New Car Purchase Both Wayne and Kevin were very pleasant and professional to work with, No high pressure sale tactics, no false deadlines, just knowledgeable about the Both Wayne and Kevin were very pleasant and professional to work with, No high pressure sale tactics, no false deadlines, just knowledgeable about their cars and the technology that comes with the cars these days. From taking multiple test drives, asking too many questions to driving a 2020 legacy off the lot, I was pleased with the interactions with Wayne Carpenter and Kevin O'Donovan. More

I did have a couple of problems with Secor Subaru, but they were very apologetic and made it up to me in other ways. John Donovan was very professional, made sure I had a loaner because twice they had a p they were very apologetic and made it up to me in other ways. John Donovan was very professional, made sure I had a loaner because twice they had a problem getting the parts when they were told they would come More

I purchased a new car from Secor in 2013 and was so impressed with their customer service that when it was time for a new car I knew I wanted to work with them again. This is my first lease and they ma impressed with their customer service that when it was time for a new car I knew I wanted to work with them again. This is my first lease and they made the process almost seamless. More

Secor doesn’t leave you stranded after the sale!! Their service department is quick, courteous, and fairly priced. I will be hard pressed to buy anything other than a Subaru from now on! service department is quick, courteous, and fairly priced. I will be hard pressed to buy anything other than a Subaru from now on! More

Service was thorough but slow, appointment time was longer than expected so I had to re-arrange my work schedule. Service department did not respond to text messaging system, and did not send an invoic longer than expected so I had to re-arrange my work schedule. Service department did not respond to text messaging system, and did not send an invoice of services rendered/suggested until I requested twice. Service estimates were then incredibly high. Workers were all pleasant and knowledgeable but have room to improve in communication and realistic timeframes. More

Waited 2.5 hour for an oil change. I had a morning appointment so not expecting a big delay. I asked if it was normal to take so long. . Told I would have a coupon for the wait. . No coupon. Was not appointment so not expecting a big delay. I asked if it was normal to take so long. . Told I would have a coupon for the wait. . No coupon. Was not impressed. Staff was nice but the wait to long and no heads up about being that far behind. More