Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,869 reviews
A Premium Experience Clean and modern Subaru service experience, Great waiting area and "weatherproof" drop off is perfect. Car wash is included with service was a pleasan Clean and modern Subaru service experience, Great waiting area and "weatherproof" drop off is perfect. Car wash is included with service was a pleasant surprise. Thank you for excellent work!! More
Always a pleasure having my car serviced at Secor Subaru. Staff very knowledgeable and polite. And my car gets washed before I pick it up! Looks beautiful every time. Staff very knowledgeable and polite. And my car gets washed before I pick it up! Looks beautiful every time. More
Excellent customer service from beginning to end. Dan Mirles went above and beyond through the whole process. He was always available for any questions, via phone or in person. He is knowledgeable and fr Mirles went above and beyond through the whole process. He was always available for any questions, via phone or in person. He is knowledgeable and friendly and approachable. Everyone at this dealership is welcoming and inclusive. They are experts when it comes to Subaru and work extra hard to offer an excellent customer experience. But, Dan, was truly a find for us. We are so happy with our car and Dan was a big part of the reason that we decided to get our car at Secor. Thanks to Dan and the team at Secor Subaru for making the purchase of a car so easy and intuitive. More
1st service on new car I made an 8 am appointment a week ahead for an oil change and tire rotation. I dropped my car off at 8 am. I asked for my car to be ready by lunch I made an 8 am appointment a week ahead for an oil change and tire rotation. I dropped my car off at 8 am. I asked for my car to be ready by lunch time when I had a ride back to the shop. By 12:15 I had not received a phone call. When I called the service dept. no one answered the phone. It was well after 1:30 before I received a call my car was ready. I was not happy with this at all. I had to find another way to get to the shop. More
I use Secor to get OEM parts and service to keep my 2006 Outback running past it’s 164,000 miles it has today, they continue to provide very reasonably priced service and get the job done right! Outback running past it’s 164,000 miles it has today, they continue to provide very reasonably priced service and get the job done right! More
Secor is the only dealership I would buy a car from! The service department is fabulous and accommodating. They always figure out how to work on your car and get you to work! Thanks! service department is fabulous and accommodating. They always figure out how to work on your car and get you to work! Thanks! More
First time at this dealer. The service was outstanding. Service staff took the time to properly diagnose and resolve the problem and made sure it was fixed properly before they returned the vehicle to me. Service staff took the time to properly diagnose and resolve the problem and made sure it was fixed properly before they returned the vehicle to me. Having a loaner to use was great since they needed my car for longer than expected. More
Service manager John and all service staff Amanda were extremely helpful in solving the issues and cost factors. As a customer having faith and trust in your dealership is rare. They have exceeded all my extremely helpful in solving the issues and cost factors. As a customer having faith and trust in your dealership is rare. They have exceeded all my expectations I will always do business at Secor Subaru. Thank you More
Had my alternator die, Secor provided loaner car for duration, everyone was amicable and friendly. I find the rates a little high so not all my car service is done there but the majority is. No complain duration, everyone was amicable and friendly. I find the rates a little high so not all my car service is done there but the majority is. No complaints. More
They always do the best to accommodate your schedule and get the job done correctly and on time.and very nice folks to work with.. get the job done correctly and on time.and very nice folks to work with.. More