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Sebring Toyota

Sebring, FL

4.0
1,002 Reviews

404 US Hwy 27 N

Sebring, FL

33870

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1,002 Reviews of Sebring Toyota

December 06, 2020

My mom recently took her 2010 Toyota Camry for service (because she received a card in the mail, recommending she make an appointment). The service department at the Sebring dealership performed an oil ch More

by bielat55
Recommend Dealer
No
Employees Worked With
Pat Walton, Jorge Emilio Basulto, Jordan Dancer, Christopher Sanchez, Jeff Johnson
Dec 20, 2020 -

Sebring Toyota responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. The refund check was immediately requested by the General Manager, but delayed a few extra days in processing. The check has been cut, sent, received and even cleared by our bank....very glad to get this resolved as quickly as possible. We again apologize for any difficulty at all......that is simply NOT the Alan Jay way! Alan Jay Toyota Team

December 05, 2020

We have been customers since 2004. We feel as though we can communicate with them very well. Looking forward to our next Toyota product. Seems to meet our needs each time we purchase a vehicle. More

by SLPANSINO
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 07, 2020 -

Sebring Toyota responded

Thank you for sharing your thoughts about your experience with Alan Jay Toyota. We appreciate your business and hope to see you again soon! Alan Jay Toyota Team

December 04, 2020

Love my RAV4 I am very satisfied with my deal. I have been using service dept for three years and had no qualms about purchasing here More

by weeziewillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Emilio Basulto
Dec 07, 2020 -

Sebring Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and hope you'll continue to enjoy your new RAV4! Alan Jay Toyota Team

December 03, 2020

Great service from the very beginning to the end! Answered all my questions and paid attention to all my needs! Jordan helped me in every possible way he could. More

by yaritzalozano04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
Dec 03, 2020 -

Sebring Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Alan Jay Toyota Team

December 01, 2020

Good location, on time parts department, seemingly over stocked with cars, a variety to choose from. Employee oriented, screening and hiring. Community and Family Supporter. More

by LAWALDEN49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Walton, Jorge Emilio Basulto, Jordan Dancer, Christopher Sanchez, Jeff Johnson
Dec 01, 2020 -

Sebring Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Alan Jay Toyota. Alan Jay Toyota Team

December 01, 2020

Jordan Dancer was great. ! He explained everything and was helpful and friendly. He let us decide and didn't try to push us into buying anything. More

by ajsjogger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not so happy with person who was trying to sell extra warranty! , Jordan Dancer
Dec 01, 2020 -

Sebring Toyota responded

Thank you for your business and this review. We're happy to hear Jordan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

December 01, 2020

Jordan Dancer made the purchase process, which I had not been through in 20 years, perfectly painless! Out of a 2005 Chrysler van and into a 2021 Toyota C-HR that I absolutely love! I've been putting this o More

by RAVENPHOENIX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
Dec 02, 2020 -

Sebring Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jordan and the rest of the Alan Jay Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Alan Jay Toyota Team

December 01, 2020

This was the best experience in my life for my wife and I and I can’t thank them enough on how excellent this was will recommend it More

by moralesmiguela.89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat jones
Dec 02, 2020 -

Sebring Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Alan Jay Toyota Team

November 30, 2020

It was my first time buying a new car and everyone helped me to make it a great experience. You have an excellent customer service people. Thanks!! More

by nesgla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Jones, Christopher Sanchez, Nick Salerno
Nov 30, 2020 -

Sebring Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Alan Jay Toyota Team

November 28, 2020

We always come back because of Jorge! He is such a charismatic, kind, honest salesman with a heart of gold. He always has your best interest at heart and gives you every little detail about the car yo More

by kierstenwilson6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Emilio Basulto, Jeff Johnson, Nick Salerno
Nov 30, 2020 -

Sebring Toyota responded

Thank you for choosing Alan Jay Toyota, your feedback and rating mean a lot to us. We're glad Jorge was able to help, and we hope to see you again soon. We appreciate your loyalty to us, Kiersten! Alan Jay Toyota Team

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