Chrysler Dodge Jeep Ram of Seattle - Service Center

Sage and Eliza were awesome with communicating and addressing my concerns. I used to hate this dealership, but they have made me want to come back and not drive to Everett to maintain my 1500. My on addressing my concerns. I used to hate this dealership, but they have made me want to come back and not drive to Everett to maintain my 1500. My only wish was the dealership washed my truck if it spends a few days on their lot. More

Happy with care I received. So grateful to have the tire situation addressed and resolved. Loved the attention Q the wonderful person who sold me my 2023 Jeep Cherokee lux. So grateful to have the tire situation addressed and resolved. Loved the attention Q the wonderful person who sold me my 2023 Jeep Cherokee lux. More

Sage, my service intake person, was excellent! She asked about my day, called promptly when vehicle was finished, and so nice to me. Hard to find quality these days. The entire service department She asked about my day, called promptly when vehicle was finished, and so nice to me. Hard to find quality these days. The entire service department was excellent, will be back. More

Make sure you problem is fixed. Or have in writing that whatever they fixed and you are still having issues that they won’t charge you another service fee. 250$ each time! When they Or have in writing that whatever they fixed and you are still having issues that they won’t charge you another service fee. 250$ each time! When they say they checked to make sure everything was okay. More

Great service and knowledgeable team! The service rep, Noah, was very friendly and helpful throughout the entire process. Definitely will be coming back for future vehicle servicing. The service rep, Noah, was very friendly and helpful throughout the entire process. Definitely will be coming back for future vehicle servicing. More

Service agent was excellent. The work took longer than expected but she was very good at checking in. The work took longer than expected but she was very good at checking in. More

Great service! We were able to find the car we were looking for thanks to the help of the friendly staff! We were able to find the car we were looking for thanks to the help of the friendly staff! More

non obvious and surprise pricing, diagnosis work broke my stereo and the dealer wouldn’t take responsibility, my car now smells like cigarettes. stereo and the dealer wouldn’t take responsibility, my car now smells like cigarettes. More

I want to like this dealership, but. ... this is the second time they've scheduled me for service and realized after I drop off my vehicle that they do not actually have all the necessar ... this is the second time they've scheduled me for service and realized after I drop off my vehicle that they do not actually have all the necessary parts. First time was for an oil change. This most recent time was for a recall repair. The service staff are friendly and kind, but their parts(?) or purchasing(?) department is is hobbling them. They didn't screw anything up other than I had to waste my time dropping off a vehicle that didn't get worked on. Communication is also challenging--direct dialing sends me to a voicemail box more than half the time. Why aren't they making more use of SMS/texting for automating status updates? More

James was great and very helpful throughout the entire process. I appreciated his communication throughout the time they had my car. process. I appreciated his communication throughout the time they had my car. More