Chrysler Dodge Jeep Ram of Seattle - Service Center

Great experience. Sage, my technician, kept me updated as to what was going on and when to expect my car. I had an unexpected breakdown and Seattle Jeep fit me in th Sage, my technician, kept me updated as to what was going on and when to expect my car. I had an unexpected breakdown and Seattle Jeep fit me in the same day. Very much appreciated! More

Excellent service however waited weeks for the part to arrive. The problem persists. Have to reschedule a return trip arrive. The problem persists. Have to reschedule a return trip More

They were quick to schedule me, The work was done in 1. 5 days. Very quick work. The young lady assisting me was very helpfull. 5 days. Very quick work. The young lady assisting me was very helpfull. More

Scheduling was easy and convenient. The service advisor did a good job of communicating. Work was done quickly. Only complaint is that the prices are about double of what you would p The service advisor did a good job of communicating. Work was done quickly. Only complaint is that the prices are about double of what you would pay at an independent shop. More

The communication was poor, always requiring me or my wife to call and get updates. There was a period of 10 days where we did not hear a word from our service rep. I can't remember a single time Noah pr wife to call and get updates. There was a period of 10 days where we did not hear a word from our service rep. I can't remember a single time Noah proactively called with an update, he only responded to our calls when we requested one. When I picked up the vehicle, I was told by Noah to give him all 5 star reviews because that's how he gets paid. He showed me a picture of his son to emphasize how important it is that I give him 5 star ratings. If Noah wants 5 star ratings, he should give 5 star service. Either check in with your customers every 48 hours, or give them a hard date that you're going to contact them with an update. Manage your customer's experience, not the review process. More

Vivienne F, in service ROCKED! She was great, excellent communication, and delivered the vehicle when promised from service - excellent to work with!! She was great, excellent communication, and delivered the vehicle when promised from service - excellent to work with!! More

Very good service. Wish the advertised coupons provided on MOPAR and Seattle Jeep website were actually for the service performed and $$ amounts to be charged. Wish the advertised coupons provided on MOPAR and Seattle Jeep website were actually for the service performed and $$ amounts to be charged. More

Very professional and informative. Extremely nice, and always a pleasant experience when I have came in for service. Extremely nice, and always a pleasant experience when I have came in for service. More

I was stunned at how overpriced my 90k unremarkable maintenance cost (wasn't even a full 90k). I wont be returning. $700 for 2 1/2 hours. Highway robbery. maintenance cost (wasn't even a full 90k). I wont be returning. $700 for 2 1/2 hours. Highway robbery. More