Chrysler Dodge Jeep Ram of Seattle - Service Center
Seattle, WA
700 Reviews of Chrysler Dodge Jeep Ram of Seattle - Service Center
Bummer visit. Check engine light on. Was asked again if I had an extended warranty. I forwarded my previous email (shouldn't this be in my account already - why Check engine light on. Was asked again if I had an extended warranty. I forwarded my previous email (shouldn't this be in my account already - why is this a hassle every time?)? Was told I had a $100 deductible. Technician found the issue in an hour (yeah!) and it wasn't anything warranty could cover, so I got to pay $300 (boo!). They said they found two hoses disconnected. Funny thing is they're the only place I've gone for service. Was told they may have just fallen off/disconnected? Two stars (vs. 1) as they agreed to cut the bill in half. Two other notes: - When calling back after being told it was done, my call got routed for Service to a Seattle Auto Body voicemail box (come on - this is fixable...) - In addition, on drop off day, one of the guys at another desk was sharing a story loudly with a co-worker filled with cursing about someone. Super uncomfortable :( More
One of the most positive and helpful experiences I have ever had at any dealership. Noah is an amazing employee who clearly goes above and beyond for his customers. He is very knowledgeable when it comes t ever had at any dealership. Noah is an amazing employee who clearly goes above and beyond for his customers. He is very knowledgeable when it comes to the jeep brand and I will definitely be bringing my business to Seattle jeep, solely due to Noah’s helpful and very capable customer service ability. Thanks Noah! More
Great customer service and professional. Explained the problem throughly. Created me by my name. Called when knew the problem with my van. Checked on services if they are covered under warra Explained the problem throughly. Created me by my name. Called when knew the problem with my van. Checked on services if they are covered under warranty. More
So thankful to George and Sage who has the patience to accommodate me every time I go for service. Shuttle service provided is the greatest assistance for me since of one car I have.I have hesitancy of ta accommodate me every time I go for service. Shuttle service provided is the greatest assistance for me since of one car I have.I have hesitancy of taking Uber at my age being a senior citizen. Many thanks to all and God bless you.🙏👍 More