Chrysler Dodge Jeep Ram of Seattle - Service Center

Couldn’t get a hold of service after 4 calls. Recommended services were not provided n line with owner’s manual recommendations. I am fine with recommendations not being in line with service inte Recommended services were not provided n line with owner’s manual recommendations. I am fine with recommendations not being in line with service intervals if I can get a hold of a service advisor to help me understand the needs. All I got was a web page with instructions to yes/no each line item. If you are asking me to spend $1000 to change 6 spark plugs 30k miles before the recommended service interval in the owners manual then I need a reason from someone to do it. More

Noah was very professional and easy to work with. Made my experience effortless and uncomplicated. Made my experience effortless and uncomplicated. More

Generally a good dealership, but I have only dealt with service department. The 3 star rating is because they are extremely tough to get a hold of on the phone. I had my oil changed and afterwards, I kep service department. The 3 star rating is because they are extremely tough to get a hold of on the phone. I had my oil changed and afterwards, I kept getting a message on my dash "oil change required". I called three times to ask about resetting this, left two messages, and, as of this writing, I am on hold with an AI lady repeatedly saying, "Thank you for your patience". The very next day, I got a message from Jeep telling me that my car needed servicing. This is not a good way to conduct a service based business. More

Good communication from Eliza and Sage, keeping me informed about the progress of the maintenance of my Jeep. A technician both found and fixed an annoying rattle. informed about the progress of the maintenance of my Jeep. A technician both found and fixed an annoying rattle. More

Vibienne was great. Attentive and a great service rep to work with. She answered all of our questions and got our Wrangler serviced very quickly. Attentive and a great service rep to work with. She answered all of our questions and got our Wrangler serviced very quickly. More

Pleasant experience. No upselling unneeded services. Great prices and very quick. Check out person was very friendly and that is appreciated. No upselling unneeded services. Great prices and very quick. Check out person was very friendly and that is appreciated. More

Good service, good updates ; 3% for using credit card but limiting check amount is ridiculous limiting check amount is ridiculous More

Exceptional service and staff. James is a great service advisor! I wouldn't trust having my Jeep serviced anywhere else. James is a great service advisor! I wouldn't trust having my Jeep serviced anywhere else. More

Vivian was excellent to work with. She explained everything in great detail and she was very helpful. She explained everything in great detail and she was very helpful. More

Service wanted to charge me $1300 to remove a truck box and back rack prior to completing warranty service… had to go in in-person to remove the items… poor communication, had to call for updates. Repair w and back rack prior to completing warranty service… had to go in in-person to remove the items… poor communication, had to call for updates. Repair was not completed to where I felt comfortable, advisor stated “tech said that is normal” More