Chrysler Dodge Jeep Ram of Seattle - Service Center

I asked the service writer a number of questions regarding the service of the vehicle and felt her knowledge was less than adequate. Maybe she was having a bad morning, but she was not very nice w regarding the service of the vehicle and felt her knowledge was less than adequate. Maybe she was having a bad morning, but she was not very nice whatsoever. I will never bring my vehicle back to your dealership for any service whatsoever. I recommend anyone purchasing a vehicle from you or servicing their vehicle there. I also have issue with the hourly service rate of $250 for a certified mechanic is ridiculous. It should be adjusted downwards by at least $100 if not more. Jim Annicelli More

Sage did a great job and is an asset to your company. She is the hardest working service rep there. She is the hardest working service rep there. More

I had a wonderful experience at this dealership. Very helpful and friendly staff. A very clean showroom. Very helpful and friendly staff. A very clean showroom. More

I’ve been coming here for over 10 years and have always had great service and care. had great service and care. More

I always feel well taken care of at this dealership. I bought my Jeep here in 2018 and always come back here for service. It is easy to schedule appointments and all the service department people are v I bought my Jeep here in 2018 and always come back here for service. It is easy to schedule appointments and all the service department people are very knowledgeable and nice and explain everything clearly what will be done. The dealership was recently remodeled, and the waiting room is very comfortable and has free WiFi. More

Not trust worthy at all. I was told that I will be paying a different price and ended up charging me differently yet we had agreed a certain amount. I can never go back to th I was told that I will be paying a different price and ended up charging me differently yet we had agreed a certain amount. I can never go back to them. More

Scheduling service was simple, I didn’t have to wait long and the shuttle service went above and beyond and the shuttle service went above and beyond More

Great in-person service. Friendly staff. My only complaint was that it was impossible to get through on the phone. I called twice during the day to check on my car so that Friendly staff. My only complaint was that it was impossible to get through on the phone. I called twice during the day to check on my car so that I could plan accordingly, and was on hold for 15 minutes each time before hanging up after hearing "thank you for your patience" too many times to count. I found this odd when I showed up, as there were a couple of people sitting at their service desks who appeared to be free enough at least to take a call. Otherwise, very pleased with the service. More

Eliza is the best Superstar employee Your dealership lucky to have her Customer service wonderful lucky to have her Customer service wonderful More