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Chrysler Dodge Jeep Ram of Seattle - Service Center

Seattle, WA

4.5
722 Reviews

722 Reviews of Chrysler Dodge Jeep Ram of Seattle - Service Center

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June 20, 2024

I am disappointed in the mechanic stating he/she could not hear the squeaks in my brakes and the clunky knocking coming from the front end of my truck. It was written that they drove the truck on several More

by jmcannonball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Seattle Jeep responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Seattle Jeep, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (206) 365-3530 or david@seattleautofamily.com to discuss ways we can better serve you in the future. David Granger General Manager david@seattleautofamily.com

June 19, 2024

Great experience at Seattle Jeep! Traveled in from Snohomish because of a less than pleasant experience at a local Jeep dealer. Seattle Jeep exceeded my expectations and communicated More

by Djsherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

June 19, 2024

My battery died. I came in unscheduled. They kindly fit me in and put in a new battery. More

by AA.BURGER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Seattle Jeep responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! David Granger General Manager david@seattleautofamily.com

June 17, 2024

Reliable and always available to work on my car with same day service. Noah Mckee is my service advisor and has been for about 4 years and he makes sure to ALWAYS take care of me! More

by Hoaliyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

June 17, 2024

They took care of my problem quickly, and even did it free of charge! Great service. More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Seattle Jeep responded

Hi Andrea, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

June 16, 2024

Service advisor James Gill is awesome. He explains everything in detail so I always know what to expect. More

by mark.mckay350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Seattle Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care! David Granger General Manager david@seattleautofamily.com

June 14, 2024

Service Advisor Eliza is the best SA I have ever had. I have not had great service experiences in the past with Jerp, and she made this one great! More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Seattle Jeep responded

Hi Craig, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

June 10, 2024

I have had nothing but supportive and excellent car care experiences from Seattle Jeep. Noah (my service advisor) communicates well and the entire crew has taken great care of my Jeep. I highly recommend th More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Seattle Jeep responded

Hi Julie, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day! David Granger General Manager david@seattleautofamily.com

June 09, 2024

thankyou I always have a five star experience with Seattle Jeep. I like working with James Gill, he is very professional and knowledgeable. More

by ahronjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gill
Jun 13, 2024 -

Seattle Jeep responded

Hi, thank you so much for your positive comments about Seattle Jeep! Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

June 06, 2024

I thought paying over $400 for oil change, tire rotation, bleeding and replacing brake fluid is a bit steep. Won’t be getting oil changes here again. More

by MAXMER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Seattle Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

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