Chrysler Dodge Jeep Ram of Seattle - Service Center

Work was done quickly and they communicated with me promptly. Also washed vehicle. Very happy with service. promptly. Also washed vehicle. Very happy with service. More

Poor communication and said they could fix the dodge vehicle, told me to he price, kept the vehicle for at least a week and then said they couldn’t get the part to fix it. ? I won’t take it there again vehicle, told me to he price, kept the vehicle for at least a week and then said they couldn’t get the part to fix it. ? I won’t take it there again More

I’ve been working with James Gill for most of the last 17 years that I’ve owned my Jeep (most: he was gone from this location for a bit). He’s a great guy and I trust him to do the best for my vehicle and my years that I’ve owned my Jeep (most: he was gone from this location for a bit). He’s a great guy and I trust him to do the best for my vehicle and my bank account! The work performed on my vehicle has always been solid! More

Wow what a great service team. Eliza went over the top to get our Grand Cherokee summit back to us for our trip to Chelan. Can not thank the team enough for the great service Eliza went over the top to get our Grand Cherokee summit back to us for our trip to Chelan. Can not thank the team enough for the great service More

The oil change was the most I have ever paid. I was provided a list of repairs that needed to be done immediately(red), and repairs in the near future (yellow). One of the immediate repairs was a I was provided a list of repairs that needed to be done immediately(red), and repairs in the near future (yellow). One of the immediate repairs was a turn up as part of the 60,000 mile maintenance. I took my van to another repair shop and they did the research for the manufacturer suggested maintenance schedule. A tune up is supposed to be done at 100,000 miles. At least 2,of the repair item listed were supposed to be done at 60,000 miles but were listed as needed to be done in the future. The total immediate repairs were going to total in excess of $3000. The shop I took it to quoted half that amount that would include the necessary $60 k maintenance and other immediate repair items . I do not trust Seattle Jeep and will not return. More

Calling to set up my appointment was easy. I was told by the person on the phone, I would be contacted by someone to go over tire prices that would be installed during my routine maintenance, I was told by the person on the phone, I would be contacted by someone to go over tire prices that would be installed during my routine maintenance, but nobody called. I’ve now set my tire appointment at Discount tire. When I dropped my vehicle off for maintenance, I gave them My new phone number, I called before they were closing to find out the had been ready, but they did not save my new number. The work done seems to be great quality, its the receptionists/handlers that seem to be the issue. More

As always the service was great and seamless. Thank you all but especially thanks you SelinaPollino, I appreciate all you do for me. Thank you all but especially thanks you SelinaPollino, I appreciate all you do for me. More

Asked to rotate tires and check th TPS. TPS was check on rest (A plus) Tire weren't rotated and two tires were under inflated. I prepare for oil changes, but unable to in for service befor TPS was check on rest (A plus) Tire weren't rotated and two tires were under inflated. I prepare for oil changes, but unable to in for service before I was told they expired. Have had better service in the past. More

the service folks and the recall work was 5 star! Only reason I gave 4 is that I didn't get a call back when I left a message with the service manager. Also, the hold times when I called back were Only reason I gave 4 is that I didn't get a call back when I left a message with the service manager. Also, the hold times when I called back were very long. Once I got the service schedule, the work was done well and faster than expected. Chandler gave great updates and made sure everything was good. More

The service was quick, the service advisors were pleasant and professional, and the waiting area was clean and comfortable. and professional, and the waiting area was clean and comfortable. More