Seattle Jeep

This is the 3rd Jeep I bought from the dealership, Kristen and August made sure I was happy with my new jeep. I would highly recommend this dealership to my friends and family. Kristen and August made sure I was happy with my new jeep. I would highly recommend this dealership to my friends and family. More

Seattle Dodge Ram Jeep was a very good dealership to work with. Ryan Walen was a very good salesman to work with. He was very comfortable to talk to. I felt we both walked away feeling we both got a good fai with. Ryan Walen was a very good salesman to work with. He was very comfortable to talk to. I felt we both walked away feeling we both got a good fair deal. More

I've watched Jim & Amy Walen do business for the last 11 years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue to buy cars from Jim & Amy, as have I, because we all know they do business straight up. They have integrity and are always going out of their way for their customers. Jim recently went out of his way for my daughter and me. She was taking her Jeep to college, 2,500 miles away and during the tune-up, they discovered that the Drive-Train had to be replaced. She was leaving for school in 12 days and had to be there soon after that. Panicked, I called Jim, who was with Amy on vacation on a beautiful beach. He asked me to call his service manager at CDJR, JJ, whom he said would get it done. That turned out to be a challenge as 2 of the parts weren't available at the factory. JJ jumped into action and called so many individual dealerships until he finally found them. He did such an incredible job, my daughter's Jeep was up and ready to go for her trip 3 days before it was promised. Thanks to the quick response by Jim Walen and his "Champion" Service Manager, JJ, my daughter and her mom were happy and they made me look good. NOW THAT'S GREAT CUSTOMER SERVICE! Scott Becker More

The fleet manager, Terry Hogan is not using good business practices. He told us our deposit was refundable but when our circumstances changed on a custom order he refused to honor the refund. It is in disput practices. He told us our deposit was refundable but when our circumstances changed on a custom order he refused to honor the refund. It is in dispute. Now. Fair warning: DO NOT TRUST. More

I stopped in today with the intention of trading in two of my vehicles in order to purchase a Jeep Wrangler. I chose to go straight to financing before looking at any vehicles to see what I could qualify f of my vehicles in order to purchase a Jeep Wrangler. I chose to go straight to financing before looking at any vehicles to see what I could qualify for, in reference I make $80,000 a year and I was willing to have a car payment up to $650 per month, and while I do not have perfect credit it is a decent score. Unfortunately, I was told that my job was not a real job by the finance Manager. The direct quote was “Don’t worry about getting your paystub’s, I do not have the energy to deal with your situation because you do not have a real job.” I was in absolute shock that someone would tell me that my job was not a real job when I pay taxes, get pay stubs, work 50 hours a week, and do everything that everyone else with a “real jobs” do. I am a nanny, the state tax law states that I am a W-2 employee and categorized as a household employee. That means I was deemed an essential employee throughout this pandemic. I have not stopped working the entire pandemic only to be discriminated against because apparently my work is not real work. If you wouldn’t say that to a teacher do not say that to a nanny. We are real people, doing real jobs, making real money, paying real taxes. I’m curious if you would’ve said that to a male football coach, or a male teacher. Or was it simply because I am a woman that I was spoken to with such disrespect? More