Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Seattle Jeep
Seattle, WA
1,165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Filter Reviews by Keyword
By Type
Showing 1,165 reviews
November 03, 2021
Never heard back from the sales rep after I sent them my approval letter and trade in pics. A we’ve already sold the vehicle note would have been nice. Left me hanging. approval letter and trade in pics. A we’ve already sold the vehicle note would have been nice. Left me hanging. More
by Pdx buyer
Employees Worked With
Jared Lawson
November 03, 2021
Zahid was super helpful while I was buying my new jeep. My dad was helping me buy it and lives across the country and he and everyone else in the dealership were very accommodating. My dad was helping me buy it and lives across the country and he and everyone else in the dealership were very accommodating. More
by Claudiarose2
October 16, 2021
My experience with this dealership over the past 15 years has always been professional. Car check-ups and service are happily couteous and efficient. has always been professional. Car check-ups and service are happily couteous and efficient. More
by Jenn
October 08, 2021
This is the 3rd Jeep I bought from the dealership, Kristen and August made sure I was happy with my new jeep. I would highly recommend this dealership to my friends and family. Kristen and August made sure I was happy with my new jeep. I would highly recommend this dealership to my friends and family. More
by warren98056
Employees Worked With
Other Employees :
Kristen Kordal 5 Stars, Ryan Walen
October 01, 2021
While the actual building is on the small side, they have tons of inventory and a fabulous staff, especially Adam F. tons of inventory and a fabulous staff, especially Adam F. More
by Carissacole11
September 22, 2021
Seattle Dodge Ram Jeep was a very good dealership to work with. Ryan Walen was a very good salesman to work with. He was very comfortable to talk to. I felt we both walked away feeling we both got a good fai with. Ryan Walen was a very good salesman to work with. He was very comfortable to talk to. I felt we both walked away feeling we both got a good fair deal. More
by ferrerajohn41
Employees Worked With
Ryan Walen
September 08, 2021
Great experience all the way around! Thanks to all especially Ryan for making this possible and even driving to Puyallup to pick up my down payment check :) especially Ryan for making this possible and even driving to Puyallup to pick up my down payment check :) More
by jessa1980
September 03, 2021
Once again the customer service at Seattle Jeep was unprecedented and beyond my expectations! I have been and remain a loyal customer and will most certainly be buying my next Jeep from them in the fut unprecedented and beyond my expectations! I have been and remain a loyal customer and will most certainly be buying my next Jeep from them in the future! More
by Mike
Employees Worked With
Other Employees :
Amy Walen, Ryan Walen, Austin Walen
September 02, 2021
The sales team is pretty slow and little to zero interest was shown to sell a vehicle when I enquired over the phone for the 2021 Jeep Renegade. On request, filled finance application and got approved, yet was shown to sell a vehicle when I enquired over the phone for the 2021 Jeep Renegade. On request, filled finance application and got approved, yet they are not confirming the vehicle of my interest to hold on an initial down payment and just informed me that they will get back after speaking with the manager.. and pretty sure they didn't come back until I called back, and still heard the same thing. The sales team is not able to identify genuine buyers. Either they are happy with their current sales targets or don't believe they can conclude selling over the phone.. Waste of time and took a hit on credit enquiry for nothing. 09-04 Dealership attempted to fix the experience and next day Jared and Scott did a great job in getting me required details and I purchased a 2021 Jeep Renegade from them. My experience was smooth and have upgraded my review comments More
by leader_1975
August 07, 2021
I've watched Jim & Amy Walen do business for the last 11 years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue years, currently as owners of CDJR of Seattle and prior to that, Ford and Hyundai of Kirkland. I know many, many people who have bought, and continue to buy cars from Jim & Amy, as have I, because we all know they do business straight up. They have integrity and are always going out of their way for their customers. Jim recently went out of his way for my daughter and me. She was taking her Jeep to college, 2,500 miles away and during the tune-up, they discovered that the Drive-Train had to be replaced. She was leaving for school in 12 days and had to be there soon after that. Panicked, I called Jim, who was with Amy on vacation on a beautiful beach. He asked me to call his service manager at CDJR, JJ, whom he said would get it done. That turned out to be a challenge as 2 of the parts weren't available at the factory. JJ jumped into action and called so many individual dealerships until he finally found them. He did such an incredible job, my daughter's Jeep was up and ready to go for her trip 3 days before it was promised. Thanks to the quick response by Jim Walen and his "Champion" Service Manager, JJ, my daughter and her mom were happy and they made me look good. NOW THAT'S GREAT CUSTOMER SERVICE! Scott Becker More
by sfbecker11
Employees Worked With
Jim, Walen, JJ Weigel
