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Seattle Jeep

Seattle, WA

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Employees
Reviews
Vehicles
4.5
1,161 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,161 reviews

July 25, 2024

Fantastic service from my advisor James and the shuttle driver. Transparent and competitive pricing on services, performed by a master technician. More

by LLEDGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

July 25, 2024

I asked the service writer a number of questions regarding the service of the vehicle and felt her knowledge was less than adequate. Maybe she was having a bad morning, but she was not very nice w More

by MAUISANDS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Seattle Jeep responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

July 25, 2024

One of the best experiences buying a car. No back and forth, no unnecessary standing around, no false hope. The entire team made sure I was treated with nothing but respect and respected my t More

by JERVANTEW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared, Vitaliano, Adrian
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Jul 26, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

July 22, 2024

Sage did a great job and is an asset to your company. She is the hardest working service rep there. More

by jprover70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Thank you, and have a fantastic day! David Granger General Manager david@seattleautofamily.com

July 20, 2024

I had a wonderful experience at this dealership. Very helpful and friendly staff. A very clean showroom. More

by EVANBFRASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Seattle Jeep responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2024

I always feel well taken care of at this dealership. I bought my Jeep here in 2018 and always come back here for service. It is easy to schedule appointments and all the service department people are v More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Seattle Jeep responded

Hi Mike, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

July 18, 2024

I’ve been coming here for over 10 years and have always had great service and care. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Seattle Jeep responded

Hello Julie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

July 17, 2024

Great team! Everyone was kind and knowledgeable and I actually felt at home. Great experience and I will refer Seattle jeep to everyone. Thank you Seattle Jeep! More

by hjheim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Granger
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Jul 18, 2024 -

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com.

July 17, 2024

Not trust worthy at all. I was told that I will be paying a different price and ended up charging me differently yet we had agreed a certain amount. I can never go back to th More

by MARKATUKULA
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Corn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Seattle Jeep responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com.

July 16, 2024

Scheduling service was simple, I didn’t have to wait long and the shuttle service went above and beyond More

by gilly95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2024 -

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon! David Granger General Manager david@seattleautofamily.com

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