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Seattle Jeep

Seattle, WA

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Employees
Reviews
Vehicles
4.5
1,200 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,200 reviews

July 12, 2024

Great in-person service. Friendly staff. My only complaint was that it was impossible to get through on the phone. I called twice during the day to check on my car so that More

by STEVEDUDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2024 -

Seattle Jeep responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. David Granger, General Manager, david@seattleautofamily.com.

July 12, 2024

Eliza is the best Superstar employee Your dealership lucky to have her Customer service wonderful More

by YALEWONG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please don't hesitate to reach out to us if there's anything more we can do! David Granger, General Manager, david@seattleautofamily.com.

July 11, 2024

My Service Department rep, Eliza, was fantastic - friendly, clear communicator, prompt. Excellent customer service. Thank you!! More

by tmporter20
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2024 -

Seattle Jeep responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

July 10, 2024

Service center works fast for me and keeps my Wrangler in top shape to hit the trails on weekends. Thanks so much. More

by JMOSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
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Jul 11, 2024 -

Seattle Jeep responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

July 10, 2024

My check engine light is on in accessories mode. They said it is in every car with every brand. But its not. They lied. More

by USB9WE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (206) 365-3530 at your earliest convenience to discuss how we can turn this experience into a positive one. David Granger General Manager david@seattleautofamily.com

July 04, 2024

Staff is always nice and checking in with me to see if I have any questions about the maintenance. More

by p.huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

July 02, 2024

Glad I got warranty coverage. A bit expensive for service but being able to drive right in is convenient More

by ANTOSH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2024 -

Seattle Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

June 30, 2024

Quick responses, easy to schedule service quickly. Staff are knowledgeable and accommodating to my schedule More

by rusty505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Seattle Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

June 30, 2024

Very quick to get into the schedule. Prompt diagnosis and friendly communication. so far, this dealership stands far and above the others. More

by COMBSBROTHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

June 29, 2024

The service was quick and easy. Staff were friendly and helpful in understanding what was needed for my car. More

by dominic.elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Seattle Jeep responded

Hi Dominic, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

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