Seattle Hyundai

Sales staff was great. The car needed some prep work but the sales associate took care of it. The car needed some prep work but the sales associate took care of it. More

easy and smooth process. we already knew exactly what we wanted, but they had answers to all our questions and gave me a reasonable discount and a decent rate. unsurprisingly we already knew exactly what we wanted, but they had answers to all our questions and gave me a reasonable discount and a decent rate. unsurprisingly, lots of financing paperwork to fill out. Elizabeth is the best! More

The most distasteful service I've ever experienced. I made an appointment probably 3 months ahead of time for a recall issue on my Elantra in Aug 2024. I walked in to the service department and the I made an appointment probably 3 months ahead of time for a recall issue on my Elantra in Aug 2024. I walked in to the service department and the front desk guy started his sales pitch for about 7 mins, I paitently listened and told him I'll just do the recall fix for today. He told me it'll probably take 90 mins. I came back in an hour or so and found out my car was still at the same spot that I dropped off. I waited for the same front desk guy to be free and then he told me they ran out of parts. I was in shock. I made this appointment way ahead of time. They knew when and why I was coming and yet nobody cares to give me a courtesy call to tell me I should reschedule this appointment, which I need to take half day off from work. They even checked in my car, wouldn't they have known THEN? The front desk guy, not only was he not apologetic for all the trouble they have caused me, he even said something to the effect that I can go to Korea to get the parts myself and continued to say when they are out of parts they are out of parts, there is nothing they can do and that's the way Hyundai is doing business. I can tell you guys something from this experience: I would never buy an Hyundai in my life and will do my best to let Americans know how Hyundai is conducting its Service Deparment business, at least, the one located in North Seattle. Still can't believe if what I experienced is for real? Wow..... More

The purchase process was fast and easy. We dealt with Mohamud and were able to negotiate a price in about an hour. We returned a couple of days later to pick up the car and finish the finan We dealt with Mohamud and were able to negotiate a price in about an hour. We returned a couple of days later to pick up the car and finish the financing. I would recommend this dealership. More

Decent pricing. Slow. Very slow. We drove from out of state to purchase a new vehicle and none of the paperwork was setup for success. A lot of confusion between Slow. Very slow. We drove from out of state to purchase a new vehicle and none of the paperwork was setup for success. A lot of confusion between finance, sales, parts, and services. More

I told dealership I would be there in the morning, and they were ready for me, things went extremely well. Thanks they were ready for me, things went extremely well. Thanks More

They were professional and new what they were doing when we brought in outside financing. we brought in outside financing. More

Really helped me when I needed it, went above and beyond, took care of all our needs. took care of all our needs. More

Great experience! Love the car. The staff was very helpful and went out of the way to get us the car we were looking for! Love the car. The staff was very helpful and went out of the way to get us the car we were looking for! More