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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
1,955 Reviews

1,955 Reviews of Scranton GMC of Vernon - Service Center

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July 03, 2023

Thank you for being an honest car dealership! Your Service Dept. goes beyond being reputable, you excel. Being a woman with seniority of years, I hear about my peers having distressing encounte More

by VALACCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe (?), Jeff Borovicka
July 03, 2023

Fast service Got car in and done and checked out quickly. Even with a car wash. More

by ROBC
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
July 02, 2023

I have been going to Scranton for years and have bought 7 vehicles throughout the years. I wasn’t on the market for a new truck but with my truck having the fuel pump go for the second time I didn’t want to More

by KELLI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Malenfant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Nassiff, Evan Blanchette, Jeff Borovicka
June 30, 2023

Scranton has a long time favorite dealership of ours. They have a dedicated team of employees. Frank Kern is an excellent service advisor. More

by CHABLIS.BOAT2015
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Malenfant
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

On contact was pick up of my car once it was completely. Staff was friendly and helpful More

by michelle.tovar2011
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
June 27, 2023

The service department was great in fixing my 2009 GMC 5500. They treated me great and with respect More

by JHOPPE0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
June 27, 2023

Service was good all issues were taken care of and no problems have returned. Everyone was professional in handling the repairs More

by DGASKELL83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka, Ron Brown
June 25, 2023

Impressive dealer,they care about customer,very unsatisfied with previous dealer,found my new dealer,a+++ More

by zillacamaro
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Very helpful and knowledgeable. They explained everything with no "hard sales" tactics. They kept me informed of everything going on More

by Al Dodd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
June 24, 2023

Still waiting for them to call and say my part is in. Was going to look for a new truck while I waited but not sure now More

by Spamus
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ashley Corey, Jeff Borovicka
Jun 29, 2023 -

Scranton GMC of Vernon responded

Good Afternoon, I believe someone has reached out to you regarding the status of the part you are waiting for, but if that is not the case please give us a call, or respond to this review and we will make sure someone contacts you ASAP. Thanks and have a great day!

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