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2,002 Reviews of Scranton GMC of Vernon - Service Center
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September 09, 2023
Great service. We are extremely happy with the service w get from the folks at Scranton Motors! We are extremely happy with the service w get from the folks at Scranton Motors! More
by Jpappas61
Verified Customer
September 05, 2023
Service was out standing advisor was knowledgeable and understanding of my concerns ready to be cooperative. understanding of my concerns ready to be cooperative. More
by greg.hightower
Employees Worked With
September 01, 2023
Very professional, and I'm happy with the service, also love that they wash your car love that they wash your car More
by mbdinof
August 30, 2023
I was very pleased with the service. Frank explained what the problem was and how to prevent it going forward. Everyone there was courteous and friendly. Frank explained what the problem was and how to prevent it going forward. Everyone there was courteous and friendly. More
by dfarq123
Employees Worked With
August 27, 2023
Scranton has a very clean, neat and professionally run service area! The staff are very polite and responsive! I would recommend them to anyone in the need of service! service area! The staff are very polite and responsive! I would recommend them to anyone in the need of service! More
by no1coffey
Employees Worked With
Jeff Borovicka
August 27, 2023
Frank was so incredibly helpful. I was in a very difficult situation right before I was leaving for a very important trip. My windshield wipers had stopped working and come to find o I was in a very difficult situation right before I was leaving for a very important trip. My windshield wipers had stopped working and come to find out the issue was part of a recall. I was so upset that I might have to cancel or change my plans because of this issue. I had called other places and said they couldn't get me in for another month! Frank was very understanding and said he would do the best that he could. He managed to have my car seen and fixed in less than a day. If it weren't for him and the mechanics there I don't know what I would've done. I'm so incredibly grateful for his kindness and understanding. More
by GROUNDTECHLLC
Employees Worked With
August 27, 2023
I had a good experience at Scranton Cadillac service department Billy was fantastic his Department got the job done and took care of my needs department Billy was fantastic his Department got the job done and took care of my needs More
by JSDIESEL13
August 27, 2023
I called Scranton Motors because my stability and traction control light came on and the ABS light came on at first they told me it was gonna be $167 to diagnose it. I dropped it off the night before traction control light came on and the ABS light came on at first they told me it was gonna be $167 to diagnose it. I dropped it off the night before they called me at 7:30 in the morning then they didn’t even diagnose it until 2 o’clock in the afternoon due to short of staff. This is also when they told me they called me since it was three separate things I will be charged $350 to have it diagnosed I said no then he said OK it will still be the 167 for the diagnosis. Once they diagnose the problem, it was all three together issues with the hub on my brake and tire was cracked. They wanted $850 to replace it. I said no. I bought the new hub kit on Amazon GM product for $70. It was replaced in two hours , this dealership is a rip off. More
by TDCUNNINGHAM76
Employees Worked With
William Delgado
August 19, 2023
The service department has done a great job of meeting my needs. I have been treated fairly and in a timely manner. needs. I have been treated fairly and in a timely manner. More
by DARREN.OLDFORD
