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2,002 Reviews of Scranton GMC of Vernon - Service Center
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November 23, 2023
Frank was highly professional and highly helpful and knowledgeable. Give this man a raise and promotion. knowledgeable. Give this man a raise and promotion. More
by justin.boykin
Verified CustomerEmployees Worked With
November 22, 2023
Great service! ! The communication is great! The people also make you feel welcomed and appreciated! ! The communication is great! The people also make you feel welcomed and appreciated! More
by walsh8118
November 20, 2023
Great on the diagnostic but I've been waiting 3 weeks for the actual repair. the actual repair. More
by CMCARPENTERFR
Employees Worked With
November 19, 2023
Great service and great communication while working to fix a factory defect. They kept me in the loop the entire time. fix a factory defect. They kept me in the loop the entire time. More
by chenierjim
November 19, 2023
The dealership is polite, courteous, and offers nice work. it is nice to work with them. work. it is nice to work with them. More
by MOOMBATWO
Employees Worked With
November 19, 2023
They were very professional, polite and efficient. We were very happy with going here. Thanks We were very happy with going here. Thanks More
by PEGNBOBL
Employees Worked With
November 19, 2023
Quick, easy, straightforward, and no surprises. Love the free wash. Staff are always friendly and professional. Love the free wash. Staff are always friendly and professional. More
by carl.boyer.biz
November 15, 2023
I am the owner of a 2023 GMC Sierra Denali and have had continuous problems with the truck radio cutting out during listening. When listening to radio or CarPlay the audio will cut off intermittently. I continuous problems with the truck radio cutting out during listening. When listening to radio or CarPlay the audio will cut off intermittently. I've been to Scranton GMC 4 times for the problem and each time the service department updates the computer software as directed by GMC. Clearly this does not fix the problem! I have no issues with Scranton service department, they have been very helpful explaining the work performed and that they must follow GMC guidelines for all warranty work. However; my time is valuable and spending time traveling to the dealership, waiting for software updates to be performed as directed by GMC, only to have the problem NOT resolved - is extremely disappointing and unexceptable! Pete Arsenault More
by PETEARSENAULT
Employees Worked With
Alyssa Rustic
November 08, 2023
Had an appointment and had to wait 45 minutes before my truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. More
by Christopher.wells
November 06, 2023
Always seems to be plenty of people to help you out when you stop by with a question or a problem you stop by with a question or a problem More
by DANNANB2
Employees Worked With
