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1,955 Reviews of Scranton GMC of Vernon - Service Center
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July 28, 2023
It was easy to get an appointment for recall repairs and to fix AC. Work quickly and efficiently done. Great to be cool again to fix AC. Work quickly and efficiently done. Great to be cool again More
by rainbow4abc
Verified CustomerEmployees Worked With
July 28, 2023
July 27, 2023
We are very disappointed with the last 2 services. My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grindi My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grinding on his way home a bit. Brought it back needed rear brakes. Didn't understand how they didn't see that. Then got it back.. again brakes were still grinding a bit. He thought it was because they just did them. It got worse. So we took it somewhere else and it needed front brakes! We were charged half the price going somewhere else. Unreal. Very disappointed! I feel like this was done on purpose! So the routine maintenance was over $1000 and then the rear brakes they did was $800 and then took it else where and it needed the front brakes which were $475. When the truck was running fine all before the "routine maintenance" I am sorry, I will never purchase from them again. They need to make this right! More
by adgagne
July 27, 2023
Although the price of my repair was high. it was not unexpected as I was advised of the possibility of a higher price prior to my leaving the car at the dealership. Everyone I encountered wa it was not unexpected as I was advised of the possibility of a higher price prior to my leaving the car at the dealership. Everyone I encountered was friendly and professional. More
by KEARSEWINDSOR
Employees Worked With
July 26, 2023
Out of state and got us on our way. We truly thank them. Service manager, dealer and all!!! Thanks. We truly thank them. Service manager, dealer and all!!! Thanks. More
by Fluvflite
Employees Worked With
Other Employees :
Fred Nassiff, Jeff Borovicka, Angelo Banning
July 25, 2023
I came in for a safety recall and was pleasantly surprised at how efficient the service area was run. The job was completed sooner than expected and the vehicle was washed and vacuumed, ( was way to surprised at how efficient the service area was run. The job was completed sooner than expected and the vehicle was washed and vacuumed, ( was way too long since I washed it myself). Thank you More
by henry.ulissi
Employees Worked With
July 24, 2023
Zero communication between the people in the service department and the shop. Made multiple promises that were not kept and returned my car more broken then when I dropped it off. department and the shop. Made multiple promises that were not kept and returned my car more broken then when I dropped it off. More
by KEEVINARZTJR
Employees Worked With
July 23, 2023
Very courteous, informative and accommodating. The service area is clean. Service was quick and satisfying. The service area is clean. Service was quick and satisfying. More
by msilva521
Employees Worked With
July 22, 2023
Attended to me promptly and the wait was only the estimated wait. The waiting area was clean and comfortable. estimated wait. The waiting area was clean and comfortable. More
by TUNNO21
Employees Worked With
