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Scranton GMC of Vernon

Vernon, CT

4.5
2,935 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,935 reviews

December 03, 2022

Customer service was excellent. Service team was professional and clean. Overall a very good experience More

by GUY.OUELLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka, Shawn Butler
December 02, 2022

They were great! Made it work with me. Treated me with respect and we're timely. More

by Jla52886
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Banning
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Dave was an excellent sales person and Trevor made the deal go smoothly. Dan in finance was able personable and flexible with financing options More

by crewmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Hamel
December 01, 2022

This was my second vehicle purchase from Scranton Motors. I knew to return based on how they assisted me the last time. David Baeza and his team took the time and understood my dilemma resulting in my More

by Amy G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette, Dan Godin
December 01, 2022

Like that they take time hear you out and very prompted in doing there job. Your not sitting waiting all day and if it will take long they have a shuttle vehicle to pick you up or drop you off More

by Jaz625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Shawn Butler
December 01, 2022

Jeff was so good helping me with a long time problem with my car Jeff is the most he is the kind of person that will encourage me to bye another car from Scranton More

by Preacherrman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
November 30, 2022

I can't thank James enough for his professional and knowledgeable service. He found me the vehicle that met my needs and followed up with me making the process easy and enjoyable! More

by Gina Botticello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Nassiff, Evan Blanchette
November 29, 2022

They never told me that there was another problem with my airbags my light still on. I took a day off work and I thought it was going to fix that problem I would pay them for More

by Cstevenson543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Kern
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
Dec 01, 2022 -

Scranton GMC of Vernon responded

Mr. Stevenson, I am so sorry about the miscommunication regarding your vehicle's airbags. Have you spoken with anyone regarding this additional issue with them? We definitely don't want to take any chances when it comes to such a critical safety component. If you have not already spoken to someone, I would be happy to have someone reach out to you. Or if you prefer, please give us a call at 860-872-9145 at your convenience and ask to speak with Mike Conlon, who is our service department director. Thank you for taking the time to provide your feedback, we appreciate it. Have a great day!

Dec 01, 2022 -

Cstevenson543 responded

No I haven’t spoke to anybody from the Cadillac dealership yet about my airbag problem

November 28, 2022

Best dealer and service, been a customer for years. Wouldn’t consider any other dealer More

by wstetson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
November 26, 2022

These folks are fantastic. They really care about their customers and are eager respond to customers' emergencies. Best dealership I've ever done business with. More

by Giselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
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