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Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Frank was very nice and helpful and made me feel like my truck was in good hands truck was in good hands More
Jeff in service is always on top of everything. Humberto has my car ready to go in the drive through clean and warm. Great dealership with great employees! Humberto has my car ready to go in the drive through clean and warm. Great dealership with great employees! More
Thanks for taking care of all the issues with my 2020 Silverado. Frank did a great job keeping me in the loop and everything went well. Silverado. Frank did a great job keeping me in the loop and everything went well. More
The guys in the service dept are great! ! Always polite and just nice in general. I can never remember who helped me out. Sorry. ! Always polite and just nice in general. I can never remember who helped me out. Sorry. More
David Baeza was very helpful during the sales process , found the perfect truck for my needs ! found the perfect truck for my needs ! More
Convienient appointments. Knollageable and friendy staff.. Nice comfy wait room. Actualy seem to go out of thier way to work with the customer. I just wish it was closer Knollageable and friendy staff.. Nice comfy wait room. Actualy seem to go out of thier way to work with the customer. I just wish it was closer to hartford. More
This is my second truck purchased [back to back] with Scranton GMC. David Baeza went out of his way to ensure the options we wanted in our [1500 Crew Cab Denali] were provided and as important - he kept Scranton GMC. David Baeza went out of his way to ensure the options we wanted in our [1500 Crew Cab Denali] were provided and as important - he kept us informed throughout the process. Evan Blanchette was pleasurable to deal with too, explaining all the required information and answered all my questions professionally. Too often sales and financial personnel at dealerships are aggressive and confrontational, however both David and Evan were professional, friendly and I'd recommend them to anyone. More
The service technicians left my car an absolute mess they stepped on my seats and seat backs with greasy boots, and never cleaned them up. They also scratched a bunch of my interior plastic trim when they wh stepped on my seats and seat backs with greasy boots, and never cleaned them up. They also scratched a bunch of my interior plastic trim when they where taking a part the back to look for the water leak. When I brought the car back and asked them about it the service manager said he would make sure they thoroughly clean the car and that it was unacceptable the way they left my car. They never addressed the scratches that I pointed out. They asked me to leave my car there for half the day so that they could thoroughly clean it, so I was out just about a full day with the car again. When I went back to go pick up my car, all they did was clean up their dirty foot prints. They never cleaned the headliner that they left greasy handprints on and never did anything about the scratches on my trim. I figured they would do a detail on the inside of my car to make up for the damage and the messy way that they left it. They did a crappy job cleaning only their footprints and nothing else. There’s no way I should’ve been without a car for almost a full day to clean up some foot prints. More