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Scranton GMC of Vernon

Vernon, CT

4.5
2,932 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,932 reviews

April 17, 2023

Very happy with my experience. Very accommodating and helpful with my issues.Always polite and courteous. More

by jennifersargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
April 16, 2023

We purchased a previously owned Silverado a year ago and took it for service at the other dealership 'down the road'. Their service not only sent us home with the job incomplete, they caused a series of ot More

by bethrameika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy, Chevy service tech
April 15, 2023

Very helpful and immediate response when I came to pick up my car. Very friendly too. More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
April 14, 2023

Was disappointed that the car was not washed. Usually when the car comes in for repair, they wash it. I was disappointed that it was not washed this even though no work was done because the par More

by SHARON.SENK
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
April 14, 2023

Very good the people are nice I had a good time waiting and looking around More

by BIGCALP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beverly Rhoads
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
April 13, 2023

He was great and explained everything to me in details Great Great service , friendly staff , fast service , explained in details the problem More

by Kc63062004@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 13, 2023

The service was more than helpful in serving my vehicle and getting me to and from the dealership it was a very good experience More

by CRAIG.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
April 12, 2023

Great service, had the car finished ahead of schedule. A car wash was a very good gesture. More

by DomS
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
April 11, 2023

What an amazing experience from the 1st to the dealership . They helped me every step of the way. More

by gazziegirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
April 11, 2023

Once I left there was a code that popped up. Could’ve /should’ve been checked before I left. More

by jesspatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
Apr 12, 2023 -

Scranton GMC of Vernon responded

We are very sorry to hear that you had an issue after picking up your vehicle. Have you spoken with anyone regarding the code that came up? If you have not already spoken to someone, I would be happy to have someone reach out to you. Or if you prefer, please give us a call at 860-872-9145 at your convenience so we can discuss further. Have a great day and we hope to speak with you soon.

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