Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Frank was helpful and took good care of me. He did get a few add ons that I wasn’t expecting but I trust that he wouldn’t steer me wrong. He did get a few add ons that I wasn’t expecting but I trust that he wouldn’t steer me wrong. More
Very professional Frank was very helpful very professional. He said the car would be ready in about two hours. It was ready before that he was extremely helpful. Getting the paperwork done quickl professional. He said the car would be ready in about two hours. It was ready before that he was extremely helpful. Getting the paperwork done quickly. Very happy with the service. More
quick, friendly service. willing to answer all questions. Helpful explanations on required work to be done willing to answer all questions. Helpful explanations on required work to be done More
Deal with Jeff every time we go he always takes care of everything Beverley is always very helpful as well never really dealt with other service writers but they are all nice and welcoming never really tal everything Beverley is always very helpful as well never really dealt with other service writers but they are all nice and welcoming never really talked to or dealt with the service manager till this last very and I am very displeased with the way he speaks with such attitude when he was told he has attitude in person he said yep I do and when anything else was mentioned to him he was just very arrogant and stuck up as if he’s doing us a favor I know I am not making that dealer as one customer but my family goes there and few friends and we come for the staff that is welcoming and kind of it was for rob I don’t think any of us would go I know I definitely wouldn’t ever step foot in there More
The last warranty service was a nightmare The last experience at the service dept was terrible. Had to bring truck back, repairs weren't done properly. And I don't think the parts were ordered when th experience at the service dept was terrible. Had to bring truck back, repairs weren't done properly. And I don't think the parts were ordered when they were supposed to be. Left truck because parts were supposed to be in after a few days. Two weeks later they arrived after I had called to check status. More
Excellent and prompt service as always. For service, this is my dealer of choice for my GM vehicles. For service, this is my dealer of choice for my GM vehicles. More
They worked me into their schedule when I had a problem with my vehicle and did other work that was needed at the time also. with my vehicle and did other work that was needed at the time also. More
They worked me in to their schedule when I had problems with my car and also accomplished other work that needed to be done at the time with my car and also accomplished other work that needed to be done at the time More
Very clean facility super friendly staff my vehicle was serviced due to a recall. I was notified promptly when the job was completed serviced due to a recall. I was notified promptly when the job was completed More