Back

Scranton GMC of Vernon

Vernon, CT

4.5
2,932 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
Contact Dealership

777 Talcottville Rd

Vernon, CT

06066

Directions

By Type

Showing 2,932 reviews

May 25, 2023

The service dept is great to deal with. Very helpful and accomadating.however not in there control is the parts and labor are rediculoius More

by NELSONFOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
May 24, 2023

We continue to receive great service on all of our vehicles we've purchased at Scranton Motors. The staff there is genuinely kind and attentive to us and we appreciate the great service! More

by Jpappas61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
May 24, 2023

Always pleasant to talk to courteous and will call you to let you know what's going on More

by Lennylebrun67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
May 23, 2023

The best dealership that I have done business with in 30 years. Kayla was outstanding More

by Dick C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
May 23, 2023

I appreciate how straight to business this dealer is. Very satisfied with my overall experience. More

by gf254@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
May 23, 2023

Something new was broken every time I picked up my car, new sounds, new issues before even driving off the lot. Loaner fleet not adequate and passed that inconvenience on to the customer. Still waiting f More

by katie305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Kern
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Scranton GMC of Vernon responded

Katie, We are very sorry to hear about the ongoing issues with your vehicle. The availability of loaner vehicles is a constant struggle, and one that unfortunately affects our customers most of all, so your frustration is totally understandable. I would however, like to make sure your phone message gets returned as soon as possible. If you have not already been contacted, please reply back to this review (privately if you prefer) with your full name and the best time to contact you, and I will make sure you get connected with a manager to get things figured out once and for all. Have a great day.

May 21, 2023

Frank and the staff made the service experience effortless and smooth. From getting a Lyft to and from work to clear and timely communication, it was much appreciated! More

by DEENA.COTOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

The people in the service department are very professional and have been very helpful in answering my questions. More

by GRECO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Awesome, professional service with the customer and his/her needs in mind. My wife and I have been customers with Scranton for about 35 yrs. Over the years we purchased 10 cars - Pontiac vans to Cadil More

by robert.mckay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Nassiff, Evan Blanchette, Ashley Corey, Jeff Borovicka
May 17, 2023

Very satisfied with the staff, their professionalism customer service skills. They meet my expectations completely More

by Mary.santangelo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
36
...