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Scranton GMC of Vernon

Vernon, CT

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It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,931 reviews

July 30, 2023

This dealership is very good at what they do I would buy another gmc truck if I was a little younger. My hat is off to them. More

by FLYFISHERMAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
July 28, 2023

I will schedule for a specific time to show up for the delivery of my new vehicle when I arrive the vehicle, evidently was not ready I was left standing in the lobby for over an hour waiting for somebody More

by rick@metfin.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angelo Banning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Scranton GMC of Vernon responded

Thank you for the candid feedback on your delivery experience . I sincerely apologize for the level of service you received. Staffing changes always throw a wrench into the process, but should never result in a negative experience for you. We have already addressed scenarios like yours in our staff meeting to discuss how we can prevent them from happening in the future. Congratulations on your purchase, and we hope to have an opportunity to work with you in the future and give you the experience you deserve. Have a great day, and thank you again.

July 28, 2023

It was easy to get an appointment for recall repairs and to fix AC. Work quickly and efficiently done. Great to be cool again More

by rainbow4abc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Efficient quality courteous service X x x x x x x x x x x More

by Ms8292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

We are very disappointed with the last 2 services. My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grindi More

by adgagne
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Mike Conlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
Aug 01, 2023 -

Scranton GMC of Vernon responded

Good Afternoon, Hopefully you saw the response we left on the other review you left before DealerRater flagged it as a duplicate and removed it. In case you did not see it - we replied to let you know that our Service Manager was reaching out to you to see how we could assist and make things right. Hopefully by now the two of you have already been in contact, but if that is not the case, please reply back so we can help get you in contact with management. Thank you for taking the time to tell us about your experience and we appreciate the chance to try to turn things around. Have a great day!

Aug 01, 2023 -

adgagne responded

No one has reached out to us.

Aug 03, 2023 -

adgagne responded

We still have not heard from anyone. All for show.

July 27, 2023

Although the price of my repair was high. it was not unexpected as I was advised of the possibility of a higher price prior to my leaving the car at the dealership. Everyone I encountered wa More

by KEARSEWINDSOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Out of state and got us on our way. We truly thank them. Service manager, dealer and all!!! Thanks. More

by Fluvflite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Banning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Nassiff, Jeff Borovicka
July 26, 2023

Everyone is always very friendly and helpful! If a problem arises they take care of it right away. More

by ladusza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
July 25, 2023

I came in for a safety recall and was pleasantly surprised at how efficient the service area was run. The job was completed sooner than expected and the vehicle was washed and vacuumed, ( was way to More

by henry.ulissi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Easy to talk to! Easy to believe! She cares about your ease of decisions! Great person to count on. More

by PAS060905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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