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Scranton GMC of Vernon
Vernon, CT
2,948 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,948 reviews
November 22, 2023
Great service! ! The communication is great! The people also make you feel welcomed and appreciated! ! The communication is great! The people also make you feel welcomed and appreciated! More
by walsh8118
Verified Customer
November 21, 2023
Sales consultant James Mangene is exemplary to work with and really went above and beyond to secure our desired vehicle. James kept us well informed along the way about timing, next steps and answered all o and really went above and beyond to secure our desired vehicle. James kept us well informed along the way about timing, next steps and answered all of our questions promptly with excellent communication, knowledge and passion. James also took the time to introduce us to the entire professional and friendly staff in the different departments who all welcomed us to the Scranton family. Highly recommended! More
by Kat
Employees Worked With
November 20, 2023
Great on the diagnostic but I've been waiting 3 weeks for the actual repair. the actual repair. More
by CMCARPENTERFR
Employees Worked With
November 19, 2023
Great service and great communication while working to fix a factory defect. They kept me in the loop the entire time. fix a factory defect. They kept me in the loop the entire time. More
by chenierjim
November 19, 2023
The dealership is polite, courteous, and offers nice work. it is nice to work with them. work. it is nice to work with them. More
by MOOMBATWO
Employees Worked With
November 19, 2023
They were very professional, polite and efficient. We were very happy with going here. Thanks We were very happy with going here. Thanks More
by PEGNBOBL
Employees Worked With
November 19, 2023
Quick, easy, straightforward, and no surprises. Love the free wash. Staff are always friendly and professional. Love the free wash. Staff are always friendly and professional. More
by carl.boyer.biz
November 15, 2023
I am the owner of a 2023 GMC Sierra Denali and have had continuous problems with the truck radio cutting out during listening. When listening to radio or CarPlay the audio will cut off intermittently. I continuous problems with the truck radio cutting out during listening. When listening to radio or CarPlay the audio will cut off intermittently. I've been to Scranton GMC 4 times for the problem and each time the service department updates the computer software as directed by GMC. Clearly this does not fix the problem! I have no issues with Scranton service department, they have been very helpful explaining the work performed and that they must follow GMC guidelines for all warranty work. However; my time is valuable and spending time traveling to the dealership, waiting for software updates to be performed as directed by GMC, only to have the problem NOT resolved - is extremely disappointing and unexceptable! Pete Arsenault More
by PETEARSENAULT
Employees Worked With
Alyssa Rustic
November 08, 2023
Had an appointment and had to wait 45 minutes before my truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. More
by Christopher.wells
November 06, 2023
Always seems to be plenty of people to help you out when you stop by with a question or a problem you stop by with a question or a problem More
by DANNANB2
Employees Worked With
