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Scranton GMC of Vernon

Vernon, CT

4.5
2,931 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,931 reviews

November 29, 2023

I got 2022 1500 pickup truck in October of 2023 for 48k. Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Servi More

by shahzad786p
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Carlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Easy to schedule service. Knowledgeable service technicians. Service is timely and technician keeps you informed of any issues they discover during services. More

by RODG1947
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alyssa Rustic
November 23, 2023

Frank was highly professional and highly helpful and knowledgeable. Give this man a raise and promotion. More

by justin.boykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Great service! ! The communication is great! The people also make you feel welcomed and appreciated! More

by walsh8118
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Sales consultant James Mangene is exemplary to work with and really went above and beyond to secure our desired vehicle. James kept us well informed along the way about timing, next steps and answered all o More

by Kat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Great on the diagnostic but I've been waiting 3 weeks for the actual repair. More

by CMCARPENTERFR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Scranton GMC of Vernon responded

Good Morning, I believe that someone from the service department has already reached out to you regarding the repair, but if that is not the case, or if you need additional assistance, please reply back to this review so we can get you the help you need. Thanks and have a great day!

November 19, 2023

Great service and great communication while working to fix a factory defect. They kept me in the loop the entire time. More

by chenierjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Rustic
November 19, 2023

The dealership is polite, courteous, and offers nice work. it is nice to work with them. More

by MOOMBATWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

They were very professional, polite and efficient. We were very happy with going here. Thanks More

by PEGNBOBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Quick, easy, straightforward, and no surprises. Love the free wash. Staff are always friendly and professional. More

by carl.boyer.biz
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
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