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Scranton GMC of Vernon

Vernon, CT

4.5
2,931 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,931 reviews

December 10, 2023

I have had mixed results with sales and service with Scranton, but this time they did an excellent job. Was very happy with how quickly they got me in/out and the quality of the work. Definitely red More

by cbg1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Done that already. Check my prior response to this survey. Have a happy holidays and a joyous new year. More

by RODG1947
Recommend Dealer
Yes
December 04, 2023

We have always been taken care of by the service department any time we have an issue. More

by AMENTAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

My experience with Scranton began with a 1994Pontiac Grand Prix in 1994. GM killed the brand. I've been with Buick since @ Scranton (4) cars. The operation of the service department is what keeps me @ S More

by Markeebo
Recommend Dealer
Yes
Employees Worked With
William Delgado
December 04, 2023

Great service and polite. There was difficulty to contact by phone in the morning time. More

by hiroyuki.kobayashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Second vehicle purchased from Scranton Motors. Kayla was very courteous and a pleasure to work with! She answered all my questions was prompt and accurate. I deeply appreciate her demeanor and wil More

by patchesew
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Comarotti
December 03, 2023

Frank was able to walk me through all of the work that my truck needed and the different options that i had. He was very patient and willing to answer my multiple questions without appearing irritated. He is More

by mlarms75
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
December 02, 2023

I just brought my truck in for its 65K service. All of the stuff should have been done before I bought it in June, and only put on approximately 5K miles. Your prices are way too high. $40.00 to r More

by gmh310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Dec 06, 2023 -

Scranton GMC of Vernon responded

We're sorry to hear that you found our prices to be unreasonable. Many price discrepancies are due to the fact that we are using genuine factory parts, which in some cases, can be significantly more expensive than aftermarket ones. But we're always interested to see what our customers are seeing out there as well, so feel free to call us anytime - we'd love to hear your thoughts. Thanks for taking a few minutes to leave your feedback, we appreciate it. Have a nice night.

December 02, 2023

Professional and efficient. Very polite and congenial takes the time to explain any issues. Keeps you updated. More

by MKOLESINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Excellent with time sensitivity. Welcoming and cooperative. Good Lounge,waiting area. with Koffee. ?? High five to Jeff B. In service ?? More

by Chirosenderovic
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka, Jeff Borovicka
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