Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,923 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,923 reviews
December 21, 2024
Great, professional staff of friendly people. Very nice comfortable waiting room and amenities. I suppose I could complain about 'sticker shock' but prices are increasing EVERYWHERE. I want my me Very nice comfortable waiting room and amenities. I suppose I could complain about 'sticker shock' but prices are increasing EVERYWHERE. I want my mechanics/technicians to be paid a competitive wage, and I appreciate the level of trust they return to me with their honest work. More
by VALACCT
Verified CustomerEmployees Worked With
December 20, 2024
Experience was easy . The service department is top notch .The service counter employees are friendly and respectful . The service department is top notch .The service counter employees are friendly and respectful . More
by coatman
Employees Worked With
December 15, 2024
Over charged for basic service. Avoid this dealership if you need service. Had an oil change and tire rotation and balance done. Normally I was charged $180 for this service. They c Avoid this dealership if you need service. Had an oil change and tire rotation and balance done. Normally I was charged $180 for this service. They charged $320. I argued and was told that's the price. So I never went back and refuse to go there or recommend this dealership. More
by rscherer300
Employees Worked With
Not sure
December 10, 2024
Jeff was amazing to work with, the process was seamless and quick. I am so glad we bought here! Highly recommend! and quick. I am so glad we bought here! Highly recommend! More
by Gcarrier816
Employees Worked With
December 05, 2024
The techs were thorough and responsive. All around good experience. Dropped the vehicle off Monday and it was fixed by Tuesday. All around good experience. Dropped the vehicle off Monday and it was fixed by Tuesday. More
by smithdk105
December 04, 2024
I had an absolutely amazing experience here! Salesperson Angelo: Walked right up to me as soon as I arrived, making sure I had everything I needed. Super professional and helpful. Sales Ma Salesperson Angelo: Walked right up to me as soon as I arrived, making sure I had everything I needed. Super professional and helpful. Sales Manager Rob: Went above and beyond to locate the exact vehicle I wanted, even sourcing it from out of state. This was no easy task given how difficult the car was to get, but Rob made it happen. General Manager: Personally ensured my car went through its new car inspection (PDI) and even brought it up to the front for me. That personal touch really stood out! Facility Tour & Service Setup: Angelo scheduled my first service appointment and gave me a full tour of the facility—something I’ve never had done before at any dealership. Finance Manager Doug: Made the entire paperwork process quick and painless. He handled the warranty, registration, and loan approval effortlessly. I was in and out in no time. Atmosphere: The vibe here is incredible—welcoming, professional, and almost felt like being at a country club! This team didn’t just sell me a car; they delivered an exceptional experience. I highly recommend this dealership to anyone looking for top-notch service and care! More
by Shams Zia
December 03, 2024
At this juncture, I don't have additional comments to share with you regarding my service. share with you regarding my service. More
by ROBERT.APPEL
November 29, 2024
I appreciated the knowledge and time my rep spent with me. 4 stars because the washer fluid has changed from the original we bought the car with. I was told I could buy it but noone seems to know what kin me. 4 stars because the washer fluid has changed from the original we bought the car with. I was told I could buy it but noone seems to know what kind it was anymore. More
by AMKOFFMAN2
November 22, 2024
There was a damage of the panels of the side door. The warranty covered the damage. When I called the dealership, I was connected with Frank and Tyler who took care of ordering the parts and schedul The warranty covered the damage. When I called the dealership, I was connected with Frank and Tyler who took care of ordering the parts and scheduling the service. The service went smoothly, and my car looked like brand new when I picked it up. It was beautifully cleaned inside and outside. Thank you, Cadilac Family for 5-star service. More
by BASIAURBANEK
November 17, 2024
Service desk personnel are professional and helpful with current and ongoing technical issues. Frank and James kept me informed each time I've brought my truck [2023 Denali] in for service and the recent GM current and ongoing technical issues. Frank and James kept me informed each time I've brought my truck [2023 Denali] in for service and the recent GMC software recall. Additionally, Scranton's service department personnel have continued to work with me regarding the resolution of the radio/google problems - which is frustrating to a long time GMC owner. More
by PETEARSENAULT
