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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews
Call Service Center (610) 692-6000

849 Reviews of Scott Honda of West Chester - Service Center

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November 18, 2021

So pleased with the efficiency of the service department. At check-in, the man at the booth pointed out that my inspection due date was coming up and I was able to get that done with my routine service. Ve More

by Jfisher1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Nov 22, 2021 -

Scott Honda of West Chester responded

Hi, thank you for leaving us your review! Our team is one well-oiled machine; we all work together to make you, our valued guest, our priority. From the time you check-in to the moment you pull out, we’re always happy to lend a helping hand and a friendly smile :) We’re glad we could earn your 5 stars, thanks again!

November 18, 2021

Friendly and professional!! They checked what I was there for with me and listened well. More

by Jeancano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Justin Dunoff
Report | Print
Nov 22, 2021 -

Scott Honda of West Chester responded

We’re so glad we could help, Jean! Our team works hard to earn such lovely feedback and we’re glad we could prove our strong levels of customer-care for you. Thank you so much for sharing your review, we appreciate you!

November 18, 2021

Scott Honda is a highly rated dealership with excellent service. I have been very happy taking my car there. More

by meehanfam2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Nov 22, 2021 -

Scott Honda of West Chester responded

And we’re always happy to welcome you back! We’re grateful for your long-standing support and amazing 5-star review! Thank you for sharing your kind compliments for our team; you’ve made our day :)

November 18, 2021

Personal attention to detail while waiting. Completed within the time-line established as promised. Excellent Service!!! More

by rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aponte, Jon Barth
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Nov 22, 2021 -

Scott Honda of West Chester responded

When you’re here, you’re always our priority! Our team is passionate about providing quick, easy, and reliable service so we’re thrilled you received our high standard of care. Thank you for sharing your 5 stars! We’re so grateful :)

November 17, 2021

Not only did I get an oil change but they were only too happy to help me with some other issues and didn’t make me feel rushed More

by Judytims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Report | Print
Nov 22, 2021 -

Scott Honda of West Chester responded

Judy, thank you for sharing your feedback! It was truly our pleasure to help you. Our team is passionate about providing the best service so we’re always happy to listen to your concerns and resolve them quickly and efficiently. We’re glad to hear you’re satisfied with our efforts :) Thank you again!

November 17, 2021

Chris treated me very courteously He listened and treated me very well. I had an excellent experience. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Scott Honda of West Chester responded

David, we’re overjoyed to hear that your experience at Scott was so great! Our team is committed to understanding your needs so that we can get you back on the road quickly and safely. Thank you for sharing your review, we’re so thankful for your 5 stars!

November 17, 2021

They are professional, they take you on time, they keep you appraised of your automobile as it's going through the process. The staff is friendly and and there is comfortable seating in the waiting area.. More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Nov 22, 2021 -

Scott Honda of West Chester responded

Hi Keith, thank you so much for sharing your feedback with us! We’re thrilled we could prove how easy your service requests can be at Scott. Not only are we happy to provide excellent service with a smile, but we love being able to share our amenities with you, too. Thanks again, we appreciate you!

November 17, 2021

Great service, Great People. Highly recommend. Really happy with the service. Very committed to customer More

by Vinay Kolhar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Report | Print
Nov 22, 2021 -

Scott Honda of West Chester responded

Our commitment to ensuring our guests’ satisfaction remains unwavering! Our team takes pride in making every guest feel comfortable during their visit here so we’re thrilled knowing that you’re pleased with our service. Thank you for sharing your wonderful review, Vinay!

November 16, 2021

The service department at Scott Honda is always professional, competent and friendly. Always a good experience. More

by jeanne2356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Nov 16, 2021 -

Scott Honda of West Chester responded

Jeanne, thank you for sharing your amazing review! Our team is passionate about providing excellent service and care for our guests so it’s wonderful to hear that you’re satisfied with our efforts. We’re always happy to help and we look forward creating even more great experiences for you in the future :)

November 16, 2021

The express service is excellent. Vaughn was very helpful and we appreciated their quick work & good communication. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Scott Honda of West Chester responded

We appreciate YOU, Dawn! Thank you so much for taking the time to share your experience; we’re so glad we could earn your 5-star compliments :) Our team is dedicated to providing excellent customer care and that certainly includes clear communication and quick, reliable service. We’re happy we could help!

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