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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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December 11, 2021

I have used this dealership for many years and have always been extremely pleased with the experience today was no exception. The staff is always considerate and very helpful trying to due their best f More

by ellenhsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 12, 2021 -

ellenhsteele responded

I have used this dealership (Scott Honda) for many rears and have always been extremely pleased . The experience today was no exception. The staff is always considerate and very helpful, trying to do their best for the customer

Dec 13, 2021 -

Scott Honda of West Chester responded

Ellen, thank you for your loyalty to the Scott team! We're truly honored to be your trusted dealer and we look forward to many more years of earning your lovely feedback. We will continue to strive to exceed your expectations and ensure you receive the best service with a smile :) We appreciate you!

December 10, 2021

Well coordinated appointment from entry to exit. TY Smith advisor was very informative and I appreciated his inputs for the vehicle and plan in general to address an issue. More

by Balaji.ramdoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 10, 2021 -

Scott Honda of West Chester responded

From the moment you pull in to our Service Center to the moment you drive off the lot, our team strives to make your experience at Scott outstanding! We're committed to sharing genuine advice regarding your vehicle's maintenance and repairs; we're thrilled that Ty proved our dedication to providing such strong customer care. Thank you so much for sharing your feedback with us. We appreciate you!

December 10, 2021

This is the greatest dealership in the entire Area. I have a customer for over 32 years and never a bad deal or services. More

by kath.brennecke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie, Ty Smith
Dec 13, 2021 -

Scott Honda of West Chester responded

We're honored to be your trusted dealer, Kath! Thank you so much for your long-standing loyalty. Wonderful feedback like yours motivates our team to continue going above and beyond. We're incredibly grateful for three decades of opportunities to earn your 5-star feedback! Thank you again!

December 10, 2021

The staff are courteous.Was attended to at my The staff are courteous. Was attended to at my appointment time. Great shuttle service, both taking me home & picking me up when the service had bee More

by Gram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 13, 2021 -

Scott Honda of West Chester responded

We're grateful for every opportunity to make your visit to Scott outstanding! We strive to exceed your expectations so we're thrilled that your recent experience here was no exception to the norm. Thank you so much for sharing your feedback; we appreciate you!

December 09, 2021

Appointment on time inspection was done in an hour and tech was professional and answered all questions I had. More

by jtquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 10, 2021 -

Scott Honda of West Chester responded

We greatly appreciate your feedback! We're glad we could guarantee your satisfaction by providing our quick, easy, and reliable service. Thank you for sharing your 5 stars!

December 09, 2021

Everyone is very courteous and polite. They are pretty accurate about wait times and ready to answer any questions you have. More

by Slmilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback with us! Our friendly team is always happy to help! We understand that communication is key so we're committed to sharing our knowledge and expertise to ensure your satisfaction. We're grateful for the opportunity to earn your 5 stars.

December 09, 2021

Scott Honda met my expectations today , prompt service, courteous staff, clean, tidy lounge area to wait . More

by nomadic61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for your 5-star feedback! We're so happy that our amenities and friendly team ensured your visit to Scott was comfortable and convenient. We're glad we could help!

December 09, 2021

Contacted me early morning to confirm my needs and again after assessing vehicle needs. Explained my options and complete completed. The desired work in short order. I am vey satisfied with Honda service f More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Dec 10, 2021 -

Scott Honda of West Chester responded

Roland, thank you for sharing your experience! We're glad that our clear communication and quick, reliable service has ensured your satisfaction. We appreciate you!

December 08, 2021

Zack was great …..he explained everything well applied coupons and was very congenial The pick up went off without a hitch thank you very much Zach More

by Henrymichaelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Dec 09, 2021 -

Scott Honda of West Chester responded

Thank YOU, Henry, for sharing your great feedback with us! We're so glad Zach's thoughtful service could secure your 5-star review. We strive to earn your trust so we're happy to learn that you felt comfortable and confident during your service visit. We appreciate you :)

December 08, 2021

We are long term customers of Scott Honda and one of the reasons why is the quality of customer service. Our service adviser, Gregg W., is excellent. More

by Gbrwf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 09, 2021 -

Scott Honda of West Chester responded

Thank you so much for your loyalty to the Scott team! We're glad wonderful team members like Gregg have proven our dedication to providing strong and genuine customer care. We strive to make each of your visits even better than the last! Thank you again for sharing your wonderful review, we appreciate every opportunity to earn your 5 stars :)

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