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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
871 Reviews
Call Service Center (610) 692-6000

871 Reviews of Scott Honda of West Chester - Service Center

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August 14, 2024

Easy to setup the appointment. Not pushy to get more work done. Provide frequent updates on work progress. Clean. More

by fbalawi66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Scott Honda of West Chester responded

We appreciate your 5-star feedback. Thank you for taking the time to leave us a review. We value you!

August 06, 2024

Scott Honda’s Service Department has always been top notch. I guess that is why I keep going back. Exceptional friendliness and professionalism. Five Star for sure!! More

by Apollo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Scott Honda of West Chester responded

Thoughtful and professional--that's our goal. We're glad you felt it, Apollo. We've got a dedicated team at Scott Honda, committed to top-notch customer care. Thank you for sharing your experience with others. We value your stars.

July 31, 2024

Beautiful building very nice people great service close to be home appreciate my car being washed I will be back More

by Lockdoctorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Jul 31, 2024 -

Scott Honda of West Chester responded

Thank you for your compliments! We have a great team here at Scott Honda and look forward to welcoming you back. We appreciate you.

July 31, 2024

Best dealer in the region. Service dept is #1. The service writer I deal with (Chris wisler) & the technicians at Scott Honda are the best in the business. More

by 19do51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Scott Honda of West Chester responded

Thank you for taking the time to leave us this awesome review. Our whole team is celebrating your stars. Thank you for choosing Scott Honda.

July 30, 2024

Outstanding customer service. Never tried to up-sell for products or services that I don’t need. Shiva is very knowledgeable and responsive. More

by Jlm495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Scott Honda of West Chester responded

Wonderful to hear it, Jim. We appreciate you placing your spotlight on Shiva. She is such an important person to our service team and we're joining you in celebrating her professionalism. We value your stars.

July 18, 2024

Very professional as always ! Very happy with service department especially Jessica! Trust their expertise . J More

by Father Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mowbray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Scott Honda of West Chester responded

Incredible compliments, Father Nick. Thank you from our whole team for sharing your opinion with others. We value it tremendously.

July 17, 2024

I am always very pleased with my service at Scott Honda. Thanks to all the people who help keep me on the road safely. More

by marykane821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Trostle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Scott Honda of West Chester responded

How wonderful! We aim to make this impression at Scott Honda, so you can imagine we're celebrating your review.

July 13, 2024

Clean professional fast reasonable service prices. Excellent car prices. Great salesman and some service techs More

by Cmorettimsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin , Shawn Mitchell, Melissa Manganello
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Jul 15, 2024 -

Scott Honda of West Chester responded

Thank you for your review and 5 stars. We value you!

June 12, 2024

Scott Honda’s service department has been responsive to my complaint. They took the time to have a senior technician ride with me as I explained the issue. Part is on back order, actual repair has yet to b More

by J.gifford232
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Scott Honda of West Chester responded

Responsiveness and customer care. That's an important part of this story. Thanks for sharing it with others, and we appreciate you.

June 02, 2024

I went in to the dealership when I heard metal hitting the ground going over any bump. I went thru express and they were great! The noticed some screws missing and while my dog and I waited, they repaired More

by Donnalicate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
So sorry I don’t remember their names
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Jun 03, 2024 -

Scott Honda of West Chester responded

Your car makes your life work— we know it, so our benchmark is 5-star service. And when we care for your car, it’s us taking good care of YOU! Thanks for your trust.

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