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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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March 27, 2022

Scott Honda service department listened and worked to solve a problem that occurred only intermittently and so was very difficult to diagnose. They were great. More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Mar 28, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your great review, Anne! Your 5 stars are a huge reward for our work. Our team strives to get the job done right the first time. We'll always listen to and understand your concerns— and of course, work hard to solve the problem! We're glad we could earn your trust :)

March 27, 2022

Great and prompt oil change service. Advisor made us aware of other maintenance items that we need to be prepared for. More

by Chintu.bordia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harlan Hanson, Jon Barth, Oswaldo Almanza, Justin Dunoff, Zachary Bruno, Kelly Hatton, Anthony Harper, Debra Hill
Mar 28, 2022 -

Scott Honda of West Chester responded

Hi Chintu, thanks for sharing your 5-star review! We're glad we could make your service visit quick and easy— that's always our goal! We'll be happy to welcome you back for your recommended maintenance. Until then, enjoy many happy miles :)

March 27, 2022

I called Shiva and told her I had an issue with my tire. She told me I could come right into Express Service and get it replaced. I was in and out in 45 minutes. She is my hero. More

by Steven.gayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Scott Honda of West Chester responded

We appreciate the kind words, Steven! Thanks for sharing. At Scott, we're committed to getting you back on the road quickly and safely. And our Express Service Center has plenty of "heroes" like Shiva to make that possible! We're glad we could help :)

March 26, 2022

Excellent service with on time staff that provided good communication. We were satisfied with the results. More

by mattmurph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Mar 28, 2022 -

Scott Honda of West Chester responded

We're happy to hear we've earned your 5-star satisfaction, Matt! That's our goal. Excellent service always comes with good communication and a friendly, reliable team. Thanks for sharing your feedback!

March 26, 2022

Very courteous service. The explanations of services are clear. Reasonable prices. The waiting area is just great. More

by damin6
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Mar 28, 2022 -

Scott Honda of West Chester responded

We appreciate your compliments! Our goal is to provide you with a 5-star experience. So it's awesome to learn how our team earned your total satisfaction! Thanks for sharing :)

March 25, 2022

Greg is a Great service advisor . Very friendly and went over everything that car usually needs to go during inspection. More

by Sachin_Exton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Mar 28, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! Our team's committed to making your visits easy and stress-free. So we'll always take the time to go over the details and put your mind at ease. We're glad we could help!

March 24, 2022

The person who set up my Appt for the maintenance visit did fine. He was professional and got the job taken care of in a timely manner- More

by Pittsginnyppittsginnyp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star feedback, Ginny. Thanks for choosing Scott Honda! We're happy to hear our team got you back on the road quickly and safely. That's always our goal :)

March 23, 2022

Good service people. Knowledgeable. Easy to navigate service appointments. Friendly and very polite. That’s it More

by cheri.mcmanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star compliments, Cheri! We're happy to be the team you trust :) It's our goal to make your service visits easy so we're happy to share our knowledge— and friendly smiles, of course! We appreciate you.

March 22, 2022

Love that Scott Honda tracks my service record to alert me to needed service. Appointment was convenient and shuttle service keeps me from having to sit and wait. More

by Marcia.cq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Mar 23, 2022 -

Scott Honda of West Chester responded

Hi Marcia, thanks for sharing your review! It's awesome to learn what makes your Scott Honda experience great. We're glad we could earn your total satisfaction with convenient, reliable service.

March 21, 2022

Justin was my service representative today; courteous, helpful and informative! This dealership does not disappoint for a spacious and comfortable waiting area while our Pilot was serviced. We have purcha More

by Mary Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Mar 22, 2022 -

Scott Honda of West Chester responded

It's an honor to be your trusted dealer, Mary Jane! Thanks for choosing Scott Honda for all your vehicle needs. And for sharing your great feedback! It's great to learn how our team continues to earn your satisfaction. We appreciate you :)

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