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Scott Honda of West Chester - Service Center
West Chester, PA
862 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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862 Reviews of Scott Honda of West Chester - Service Center
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September 18, 2024
Excellent service and staff. Work was done in a timely manner and scheduling was easy Work was done in a timely manner and scheduling was easy More
by Jean
Employees Worked With
September 18, 2024
Great sales and services Always there to serve both me and my Honda. That’s why I still have it and my Honda. That’s why I still have it More
by jbortho
September 12, 2024
Good service, They had my car for few days and gave me a rental free of charge which was helpful rental free of charge which was helpful More
by jenkinscecilia14
Employees Worked With
September 11, 2024
Clean, friendly and very efficient. They explain everything they do to the car and will tell you the cost before doing the service They explain everything they do to the car and will tell you the cost before doing the service More
by bettydawson114
Employees Worked With
September 02, 2024
There is no other Honda dealership is as professional and customer oriented. I travel from Swedesboro to use their Service Department!!!! Each everyone greets you with a warm smile and exceptional hospitalit customer oriented. I travel from Swedesboro to use their Service Department!!!! Each everyone greets you with a warm smile and exceptional hospitality and a desire to meet your needs. Thank you Honda of West Chester 🎉🎉🎉 More
by Chris Long
Employees Worked With
September 01, 2024
I had a horrible experience at Scott Honda in West Chester, Pa. today. I am giving my experience ZERO STARS! The tire pressure light came on in my car yesterday. When I got home, I called the dealers Chester, Pa. today. I am giving my experience ZERO STARS! The tire pressure light came on in my car yesterday. When I got home, I called the dealership to arrange a time to bring my car in. I was told to take it to the EXPRESS SERVICE bay today. When I did, I was told it would be an hour and a half wait. I was not prepared to wait that long, so I was told to bring it back in about 4 hours. I called to check to see if it would be seen then. The service department hung up on me 3 times. I took my car to Mavis Discount Tire in Thorndale, Pa. and was waited on immediately. I was out of there in less than 10 minutes. Scott Honda treated me with disrespect. I will be rethinking my relationship with this dealership, especially since I bought my car there. This is the way you treat your valued customers? Shame on you, Scott Honda. More
by fairytale2001
Employees Worked With
August 22, 2024
Took a pre-owned Honda I bought elsewhere here for work on pre-existing damage that was unknown to me at the time of purchase. I knew the possibility they would find more damage but not that they would cau on pre-existing damage that was unknown to me at the time of purchase. I knew the possibility they would find more damage but not that they would cause damage. I asked them to fix the damage they caused and they were very aggressive and dismissive. They have not replied to the emails I sent asking them to point out where I bear responsibility for the additional damage they caused. I am now faced with additional costs to fix their negligence. The team was very rude and I would not recommend them. More
by lemhen
August 19, 2024
Service and Sales staff are very accommodating and will explain every detail in a professional manner. explain every detail in a professional manner. More
by winnestrella62
Employees Worked With
Other Employees :
Evert (Sales Dept), Jon Barth
August 17, 2024
We have been dealing with Scott Honda for years because they remain excellent and consistent in customer service. We are never disappointed. they remain excellent and consistent in customer service. We are never disappointed. More
by patricia
