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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
871 Reviews
Call Service Center (610) 692-6000

871 Reviews of Scott Honda of West Chester - Service Center

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December 05, 2024

Always friendly, almost always efficient. Clean reception area and waiting areas. No complaints related to this visit. More

by arjaygee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t tell from the photos.
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November 28, 2024

Vaughn of Scott Honda did a very professional job of keeping me totally informed during my visit for inspection. Extremely satisfied. More

by patdif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Scott Honda of West Chester responded

At the center of all we do— is you! And we're glad to learn you felt this way. Thanks for the fantastic review.

November 15, 2024

Honesty, promp,competent,flexible -have done automotive business within for over thirty years. Have purchased over ten Hondas from them. Expect to work with them on my next purchase More

by widmaierw review 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Scott Honda of West Chester responded

Your high regard is the best compliment we can ever receive. Your confidence means everything to our dealership team. We are thrilled to be your first choice over the years, and we are celebrating this review with gratitude for your continued business.

November 09, 2024

I was provided with excellent courteous service. Vaughn was very professional and pleasant. I appreciated the courtesy ride to work. More

by susanbogusz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Scott Honda of West Chester responded

How wonderful, Susan. We aim to make this impression at Scott Honda, so you can imagine we're celebrating your review.

October 27, 2024

Scott Honda offers such a smooth, efficient, pleasant service experience. My service rep Matt was amazing - friendly, clear communicator, and helpful advisor on options. More

by dcbow12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Oct 28, 2024 -

Scott Honda of West Chester responded

Fantastic! We're thrilled to learn it was a 5-star experience for your visit. Matt is an excellent advisor. It's our honor to be your trusted service team.

October 20, 2024

I've serviced my Honda vehicles at Scott Honda for many years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious More

by K24 VTEC engine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Scott Honda of West Chester responded

Our pleasure to welcome you back. We're thrilled to have your continued confidence. Thanks for the stars.

October 16, 2024

This was service due to a recall. The appointment was easy to make and the service people handled it with exceptional competence. Completing the task in a reasonable timeframe. More

by ciabattoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Matthew Moravec
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Oct 17, 2024 -

Scott Honda of West Chester responded

That's our goal. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

October 04, 2024

Always been happy with the service and this time was different. Facility is pleasant and staff are very attentive. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
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Oct 04, 2024 -

Scott Honda of West Chester responded

We're glad you felt our welcoming culture, Alan. The best compliment is receiving your stars. Thank you.

September 23, 2024

No problems and Matt was very good to work with explained everything and the work was done right More

by Lancegroff38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Sep 24, 2024 -

Scott Honda of West Chester responded

Glad to know we hit our mark and met your expectations. Thank you for your stars, Lance.

September 18, 2024

Excellent service and staff. Work was done in a timely manner and scheduling was easy More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
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Sep 18, 2024 -

Scott Honda of West Chester responded

We're grateful to be your trusted service team, Jean. We know you have options, so it's a big compliment that you chose us! We look forward to welcoming you back for regular check-ups when the time is right.

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