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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
847 Reviews

847 Reviews of Scott Honda of West Chester - Service Center

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October 27, 2024

Scott Honda offers such a smooth, efficient, pleasant service experience. My service rep Matt was amazing - friendly, clear communicator, and helpful advisor on options. More

by dcbow12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Oct 28, 2024 -

Scott Honda of West Chester responded

Fantastic! We're thrilled to learn it was a 5-star experience for your visit. Matt is an excellent advisor. It's our honor to be your trusted service team.

October 20, 2024

I've serviced my Honda vehicles at Scott Honda for many years. I appreciate that the service advisors take time to explain each line item upfront and answer any questions. There are several spacious More

by K24 VTEC engine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Scott Honda of West Chester responded

Our pleasure to welcome you back. We're thrilled to have your continued confidence. Thanks for the stars.

October 16, 2024

This was service due to a recall. The appointment was easy to make and the service people handled it with exceptional competence. Completing the task in a reasonable timeframe. More

by ciabattoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Matthew Moravec
Oct 17, 2024 -

Scott Honda of West Chester responded

That's our goal. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

October 04, 2024

Always been happy with the service and this time was different. Facility is pleasant and staff are very attentive. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Scott Honda of West Chester responded

We're glad you felt our welcoming culture, Alan. The best compliment is receiving your stars. Thank you.

September 23, 2024

No problems and Matt was very good to work with explained everything and the work was done right More

by Lancegroff38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Sep 24, 2024 -

Scott Honda of West Chester responded

Glad to know we hit our mark and met your expectations. Thank you for your stars, Lance.

September 18, 2024

Excellent service and staff. Work was done in a timely manner and scheduling was easy More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Scott Honda of West Chester responded

We're grateful to be your trusted service team, Jean. We know you have options, so it's a big compliment that you chose us! We look forward to welcoming you back for regular check-ups when the time is right.

September 18, 2024

Great sales and services Always there to serve both me and my Honda. That’s why I still have it More

by jbortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keirstin Barrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Barth
Sep 18, 2024 -

Scott Honda of West Chester responded

Thank you for your continued trust! We appreciate you.

September 12, 2024

Good service, They had my car for few days and gave me a rental free of charge which was helpful More

by jenkinscecilia14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Scott Honda of West Chester responded

Your car makes your life work— we know it, so our benchmark is 5-star service. And when we care for your car, it’s us taking good care of YOU! Thanks, Jenkinscecilia14, for your trust.

September 11, 2024

Clean, friendly and very efficient. They explain everything they do to the car and will tell you the cost before doing the service More

by bettydawson114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Scott Honda of West Chester responded

That's our goal, Betty. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

September 02, 2024

There is no other Honda dealership is as professional and customer oriented. I travel from Swedesboro to use their Service Department!!!! Each everyone greets you with a warm smile and exceptional hospitalit More

by Chris Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty-Reese Gaffney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Scott Honda of West Chester responded

Welcome, Chris! We're thrilled you chose our team and felt our welcoming and thoughtful culture. The best compliment is reading about your high opinion of our team and knowing we've earned your recommendation. We call your 5 stars a team win!

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