Scott Honda of West Chester - Service Center
West Chester, PA
871 Reviews of Scott Honda of West Chester - Service Center
Anthony kept in touch throughout the whole visit, the service was great and done quickly! service was great and done quickly! More
Excellent care, communication. I would recommend this service to all. Laurie,,Smitty, Mike, and the men who worked on this vehicle. Thank yu so much I would recommend this service to all. Laurie,,Smitty, Mike, and the men who worked on this vehicle. Thank yu so much More
Excellent service staff that continue to exemplify courtesy, professionalism, integrity and transparency. Highly Recommend Scott Honda courtesy, professionalism, integrity and transparency. Highly Recommend Scott Honda More
Scott Honda is a great place for both sales and service. They are efficient and helpful. The people who work there are very nice. And they always wash the car! They are efficient and helpful. The people who work there are very nice. And they always wash the car! More
I was very delighted with my recent service at Scott Honda. My advisor Vaughn Reese exhibited friendliness, expertise, and ensured my comfort throughout the entire visit. I was impressed by his professi Honda. My advisor Vaughn Reese exhibited friendliness, expertise, and ensured my comfort throughout the entire visit. I was impressed by his professionalism, and overall service was exceptional. I would definitely recommend to friends and family the ambiance felt very inviting and comfortable. More
I went to this dealership only for 2 recalls of my car. After waiting longer time than expected for the service to complete, at the end I was informed that they also did oil & filter change (oil life was 2 After waiting longer time than expected for the service to complete, at the end I was informed that they also did oil & filter change (oil life was 20% so no alert yet from maintenance minder) I understand the cost was covered by Honda maintenance pass but the service advisor should have confirmed with customer before commencing these additional services that customer didn’t ask. More
Recently we were in for our yearly car inspection and emissions test. Our advisor, William Dennis was knowledgeable, helpful and professional. One of the best and was caring and thoughtful. He took time emissions test. Our advisor, William Dennis was knowledgeable, helpful and professional. One of the best and was caring and thoughtful. He took time to explain our bill and what was done for the car. We would like to work with William again. Sincerely, The Scheidels More
Matt provides outstanding service in the express lube department . Highly recommend as well at the whole dealership department . Highly recommend as well at the whole dealership More
I Told them was was wrong n they fixed it the next day. No charge No charge More
I wholeheartedly recommend Scott Honda for their outstanding service and unwavering commitment to quality. Recently, I had the unfortunate experience of spinning out on the highway and colliding wit outstanding service and unwavering commitment to quality. Recently, I had the unfortunate experience of spinning out on the highway and colliding with a wall, which necessitated both minor body work and some mechanical repairs. While I anticipated a lengthy process, I was pleasantly surprised by the professionalism and dedication of my estimator, Paul. He took the time to ensure that only the correct parts were ordered and installed, refusing to compromise on quality even when it would have been easier to do so. This level of integrity is increasingly rare in the industry, and it speaks volumes about the values upheld at Scott Honda. Although there was a slight delay in receiving the necessary parts, the communication from the team was excellent throughout the process, keeping me informed every step of the way. Their attention to detail and commitment to precise workmanship truly set them apart. When I received my truck back, I was amazed at how it looked—almost brand new! The quality of the repairs exceeded my expectations, and I am thoroughly pleased with the outcome. It is this dedication to customer satisfaction and high standards that keeps me returning to Scott Honda for all my automotive needs. I cannot recommend them highly enough—A+++! More