Back

Scott Honda of West Chester - Service Center

West Chester, PA

4.7
871 Reviews

871 Reviews of Scott Honda of West Chester - Service Center

Sort by
April 01, 2025

Anthony kept in touch throughout the whole visit, the service was great and done quickly! More

by erocegrenewicz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Scott Honda of West Chester responded

Your confidence is everything to us. It's our privilege to be your trusted service team. Thanks for the 5-star compliment. We value you!

March 28, 2025

Excellent care, communication. I would recommend this service to all. Laurie,,Smitty, Mike, and the men who worked on this vehicle. Thank yu so much More

by Rarie5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smitty
Mar 31, 2025 -

Scott Honda of West Chester responded

Thanks kindly for sharing your experience. Your 5-star recommendation means a lot to our service team. We value the time you took from your day to share it with others.

March 23, 2025

Excellent service staff that continue to exemplify courtesy, professionalism, integrity and transparency. Highly Recommend Scott Honda More

by jennhara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Scott Honda of West Chester responded

Thank you so much for taking the time to leave us a glowing 5-star review! We’re thrilled to hear you had a positive experience and look forward to serving you again.

March 20, 2025

Scott Honda is a great place for both sales and service. They are efficient and helpful. The people who work there are very nice. And they always wash the car! More

by hondalover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Scott Honda of West Chester responded

Glad to hear it, Hondalover. We appreciate your stars and high opinion of our team!

March 03, 2025

I was very delighted with my recent service at Scott Honda. My advisor Vaughn Reese exhibited friendliness, expertise, and ensured my comfort throughout the entire visit. I was impressed by his professi More

by keirstin19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Scott Honda of West Chester responded

This team gives our best to our customers and each other at Scott Honda, and Vaughn is the finest example of our professionalism and friendliness. It's fantastic to know you felt it. Thanks for the 5-star recommendation, Keirstin19. We value your high opinion.

March 01, 2025

I went to this dealership only for 2 recalls of my car. After waiting longer time than expected for the service to complete, at the end I was informed that they also did oil & filter change (oil life was 2 More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Huntoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Scott Honda of West Chester responded

Not the impression we'd hope to leave you with, Bryan. We will be looking into your concern, for certain.

February 25, 2025

Recently we were in for our yearly car inspection and emissions test. Our advisor, William Dennis was knowledgeable, helpful and professional. One of the best and was caring and thoughtful. He took time More

by Bought Hondas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Scott Honda of West Chester responded

Thoughtful, reliable, and trustworthy is the reputation we work for, which means giving clear explanations. We're excited to have your confidence, and we'll work hard to keep that trust by doing what is right for you and your car.

February 20, 2025

Matt provides outstanding service in the express lube department . Highly recommend as well at the whole dealership More

by Joefishon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Trostle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooklynne Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Scott Honda of West Chester responded

Thanks for choosing our service team, Joefishon. It's a big deal to us to gain your confidence. And we appreciate your 5-star feedback.

January 30, 2025

I Told them was was wrong n they fixed it the next day. No charge More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Scott Honda of West Chester responded

Thanks for the review, Mac, and we appreciate that you shared your feedback. We will work harder to earn your last star.

January 15, 2025

I wholeheartedly recommend Scott Honda for their outstanding service and unwavering commitment to quality. Recently, I had the unfortunate experience of spinning out on the highway and colliding wit More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whomever sits at the desk in the Body shop office - top notch too.
Jan 16, 2025 -

Scott Honda of West Chester responded

We’re truly sorry to hear that, MC. Your well-being is our top priority, and we sincerely hope you’re doing okay. Thank you so much for choosing Scott Honda as your dealership over the years; your trust in us is the best compliment we could ask for. Our team is dedicated to providing the best service, and Paul will be delighted to hear how much you appreciate him. Your confidence in our team means the world to us. We are honored to be your dealership of choice, and we’re excited to celebrate your wonderful review!

1
...