Scott Honda of West Chester - Service Center

I wholeheartedly recommend Scott Honda for their outstanding service and unwavering commitment to quality. Recently, I had the unfortunate experience of spinning out on the highway and colliding wit outstanding service and unwavering commitment to quality. Recently, I had the unfortunate experience of spinning out on the highway and colliding with a wall, which necessitated both minor body work and some mechanical repairs. While I anticipated a lengthy process, I was pleasantly surprised by the professionalism and dedication of my estimator, Paul. He took the time to ensure that only the correct parts were ordered and installed, refusing to compromise on quality even when it would have been easier to do so. This level of integrity is increasingly rare in the industry, and it speaks volumes about the values upheld at Scott Honda. Although there was a slight delay in receiving the necessary parts, the communication from the team was excellent throughout the process, keeping me informed every step of the way. Their attention to detail and commitment to precise workmanship truly set them apart. When I received my truck back, I was amazed at how it looked—almost brand new! The quality of the repairs exceeded my expectations, and I am thoroughly pleased with the outcome. It is this dedication to customer satisfaction and high standards that keeps me returning to Scott Honda for all my automotive needs. I cannot recommend them highly enough—A+++! More

Great experience. I have I have been dealing with Scott Honda. For some years now and have always had a pleasant experience. And I will continue that for the future. I have I have been dealing with Scott Honda. For some years now and have always had a pleasant experience. And I will continue that for the future. More

Easy to schedule an appointment, generous waiting area with amenities, and very efficient communication throughout the entire process. All of my questions were answered clearly and directly. I found every with amenities, and very efficient communication throughout the entire process. All of my questions were answered clearly and directly. I found everyone I talked to helpful, and they seemed focused on answering my questions (instead of looking at every engagement as an upsell opportunity). More

The advisors are truly the best part of the Scott Honda dealership. Always kind, always honest. dealership. Always kind, always honest. More

John is an absolute joy to work with! A lot of service departments can be intimidating and even a little dismissive. John was incredibly informative, responsive, helpful and kind! Both m A lot of service departments can be intimidating and even a little dismissive. John was incredibly informative, responsive, helpful and kind! Both my Accords needed service, and John went above and beyond to get them fixed quickly and expertly. I'd give him 10 stars if I could! More

Scott Honda service is great they do awesome job in taking care of cars and customers. They do excellent job every time I recommend taking care of cars and customers. They do excellent job every time I recommend More

This was my second collision repair at Scott Honda of West Chester, and the service was as outstanding as before. I really enjoyed communicating with the friendly team, who expedited the repairs and kept West Chester, and the service was as outstanding as before. I really enjoyed communicating with the friendly team, who expedited the repairs and kept me informed on the progress. Can’t thank them enough! More

I moved to the area about a year ago, and "found" Scott Honda of West Chester. I have been extremely happy not only with the service I have received but also with the people who work there. Joe greeted me Honda of West Chester. I have been extremely happy not only with the service I have received but also with the people who work there. Joe greeted me at the gate, Nick was efficient and a special shout out to John Rooney....who goes above and beyond. More

My 2024 CRV was in for a recall. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. More

Chris at Scott Honda was kind and efficient! Incredible at customer service! He’s the GUY to go too! Incredible at customer service! He’s the GUY to go too! More