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Scott Honda of West Chester

West Chester, PA

4.8
3,580 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,580 reviews

August 28, 2024

Very clean building and friendly staff. Also easy to travel to from where I live. More

by Elizabethdellapolla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manganello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Elizabethdellapolla responded

Darren Brown best salesman EVER. He knows everything about Hondas. Very easy to talk to. Very responsive to my questions and I had many of them! Car buying is not easy but Darren made it easy for me. Thank you.

Aug 29, 2024 -

Scott Honda of West Chester responded

Great choice, Elizabeth, and congratulations! We love it when our valued customers include photos with their reviews... Darren is sure to be over the moon that he's earned your 5-star recommendation. He cares and it shows. He'll appreciate all your compliments.

August 28, 2024

Darren Brown was very explicit in explaining the various aspects of the Honda CR-V in an interesting, informative and clear manner which was very much appreciated. The dealership was very helpful. Darren is More

by mdonnelly01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manganello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Scott Honda of West Chester responded

We have your best interest at heart because your trust means everything to our team. Thanks for sharing your experience with Darren. He is dedicated, professional, and motivated by high standards for customer care. Darren is a tremendous resource for exploring options and walking alongside you to give personal attention as you make your purchase decision. He cares and we're glad you felt it. We value your stars.

August 28, 2024

A quick, honest, and simple car buying experience. Darren was very nice to work with. Best coffee in a car dealership also. More

by Jeffdnewton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Scott Honda of West Chester responded

We appreciate your high opinion, Jeff. Thanks for sharing your stars with us :)

August 25, 2024

Darren is a great guy I highly recommend working with him he will help you get what you need not for his gain but he cares about the customer and people he works with I truly thank him for helping me through More

by iannhicks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Scott Honda of West Chester responded

That's wonderful. Thanks for sharing your experience with others. Darren is a top-notch gentleman; indeed, he does give that personal attention to guests who are part of our Honda family. Darren cares, and we're glad you felt it. We appreciate your trust.

August 25, 2024

Omar made the whole buying a car process a wonderful, stress-free event. My husband and I were treated with professionalism and kindness. Omar answered all our questions with attentiveness. I highly reco More

by rperaria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
Aug 29, 2024 -

Scott Honda of West Chester responded

Thanks for putting your spotlight on Omar. He is dedicated, professional, and motivated by high standards for customer care. We value your stars. Thank you.

August 23, 2024

darren was awesome. made the whole car buying process enjoyable. thank you darren and scott honda. More

by johnajeffers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manganello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Scott Honda of West Chester responded

5-star customer care is our benchmark, so we're grateful Darren and our team earned your stars! Thank you for choosing Scott Honda of West Chester.

August 22, 2024

Took a pre-owned Honda I bought elsewhere here for work on pre-existing damage that was unknown to me at the time of purchase. I knew the possibility they would find more damage but not that they would cau More

by lemhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurie Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elmore Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lombardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Scott Honda of West Chester responded

I'm really grateful we talked this morning so I may listen, learn, and give you my personal attention. I appreciate our meaningful conversation. As promised, I will follow up to give you clear answers to your questions. Please know how much I value your compliments for my customer care and sincere desire to be alongside you. With the correct information, you can confidently communicate with the other dealership where you bought this car to see what they are willing to do. That way, you are able to make an informed decision. You need clear answers and options. That’s is my goal. Talk soon.

August 19, 2024

Service and Sales staff are very accommodating and will explain every detail in a professional manner. More

by winnestrella62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manganello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evert (Sales Dept), Jon Barth
August 19, 2024

This was the second Honda I bought at Scott, and I've been pleased with the purchase and the buying experience both times. Darren was very helpful and I never felt pressured. I'd happily buy another car More

by hondafan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Scott Honda of West Chester responded

Your continued trust is the greatest compliment ever. Thank you for choosing us, not once, but twice! Darren plays a big role in our success and we're thrilled you put the spotlight on him. Your recommendation means a lot to the whole team at Scott Honda. Thank you!

August 17, 2024

We have been dealing with Scott Honda for years because they remain excellent and consistent in customer service. We are never disappointed. More

by patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mowbray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Trostle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Scott Honda of West Chester responded

Your few words say so much! We value you, Patricia, and we're glad you feel it each time you visit our Service Center. It's a privilege to be your trusted service team.

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