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Scott Honda of West Chester

West Chester, PA

4.8
3,641 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,641 reviews

December 12, 2024

I moved to the area about a year ago, and "found" Scott Honda of West Chester. I have been extremely happy not only with the service I have received but also with the people who work there. Joe greeted me More

by shelly68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney
Dec 13, 2024 -

Scott Honda of West Chester responded

It's wonderful to hear that you're thrilled, Shelly. Your 5-star opinion means a lot to us. We appreciate you sharing that we met your high marks on friendliness, teamwork, and attentive customer care. We’re all celebrating your feedback.

December 11, 2024

My 2024 CRV was in for a recall. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. More

by Pat C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Scott Honda of West Chester responded

That's our goal, Pat. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

December 11, 2024

Chris at Scott Honda was kind and efficient! Incredible at customer service! He’s the GUY to go too! More

by hdinneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Scott Honda of West Chester responded

It's super to know that Chris earned your high marks, and met our team expectations for customer care.

December 10, 2024

My interaction with Elmore Smith "Smitty" was unpleasant and a complete waste of time. He refused to give me an estimate for body damage after showing up with an appointment because he needs to take apart t More

by Honda Loyalist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elmore Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Scott Honda of West Chester responded

Your discontent is a big deal to us, and it's essential we can listen and learn more. If mistakes are made, we're proactive and prioritize making corrections and coaching our team to redirect efforts back to our high expectations for customer care.

December 10, 2024

Aaron made sure that the car I wanted was available when I arrived for a test drive. He then led me quickly and honestly through the purchasing process with no games. Follow-up questions and requests were More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Scott Honda of West Chester responded

Congratulations on your new car! And thanks for sharing your experience with others. We value your opinion. It's fantastic to learn that Aaron met our high expectations for customer care. Hearing that "this was the smoothest car buying sales experience I have ever had" is the best feedback. We want car shopping to feel easy, and exciting, too. Our whole team is celebrating your recommendation.

December 08, 2024

Long time Scott Honda customer and every time I come in I remember why! Fantastic friendly people. This is my first time working with Darren and he was great. Friendly and knowledgeable and zero pressure. I More

by Tom Colwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Weidley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, Mo Ablan
Dec 09, 2024 -

Scott Honda of West Chester responded

It was our pleasure to welcome you back. We're thrilled to have kept your confidence over these years. As a longtime customer, your stars are pure gold since they share with us that we're consistently getting it right. Darren is a professional through and through, standing alongside our customers for wise decision-making in their vehicle care. He earns high marks for our team, and we'll join you in celebrating him!

December 07, 2024

I found Scott Honda from a listing on their website and was very glad that I did. Darren Brown was awesome to work with - very transparent and felt like he was on my side to meet my goals. This was my firs More

by tcmeyer15
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Melissa Manganello
Dec 09, 2024 -

Scott Honda of West Chester responded

Wonderful. We're thrilled to learn that working with Darren was a 5-star experience and that our dealership felt right for you, with our welcoming and patient approach, as you made this big decision. That's our goal… answer questions, help you make an informed purchase, and, above all, give you personal attention. We make car buying easy.

December 06, 2024

Awesome! I've made many new car deliveries to Scott Honda and she is so accommodating, polite, well mannered, professional, and makes my day better.. She's th More

by Krumins.david
Recommend Dealer
Yes
Employees Worked With
Amber Blizzard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Scott Honda of West Chester responded

We value you this review for the customer care you received from Amber. We're celebrating it because we always want to put our best selves forward to gain your confidence. Amber is phenomenal, we agree. We're excited you placed a spotlight on her professionalism, patience, and incredible demeanor. Thanks for sharing your experience with others

December 05, 2024

Always friendly, almost always efficient. Clean reception area and waiting areas. No complaints related to this visit. More

by arjaygee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t tell from the photos.
November 28, 2024

Vaughn of Scott Honda did a very professional job of keeping me totally informed during my visit for inspection. Extremely satisfied. More

by patdif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Scott Honda of West Chester responded

At the center of all we do— is you! And we're glad to learn you felt this way. Thanks for the fantastic review.

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