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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,618 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,618 reviews

September 29, 2022

Your Express Service was just what we needed. My wife had misplaced her car keys for several days and we stopped in the Express Service Dept. and Vaughn Reese did his best to get another key cod More

by Ron
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Scott Honda of West Chester responded

Hi Ron, thanks for choosing Scott Honda! We're happy to hear Vaughn's 5-star service and care allowed you to get back on the road in no time. For sure, our team works hard to build trust through thoughtful service. Because you're right— great people make for a great experience :)

September 29, 2022

Great service employees are very attentive friendly and polite. Service employee was very knowledgeable and explicit More

by quinones.heman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sutherland
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Sep 30, 2022 -

Scott Honda of West Chester responded

Thank you for sharing the details that made your visit to Scott Honda great! We're glad our friendly team could earn your 5 stars. We appreciate you!

September 29, 2022

Scott Honda in West Chester, Pa is a wonderful dealership!! I reccomend them to anyone!! Their service department is on the ball!! Shiva was so knowledgeable and helpful!!!! She is a great asse More

by Kathy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Scott Honda of West Chester responded

Hi Kathy, thanks for sharing your compliments for our team! We appreciate your 5-star recommendation. And it's awesome to learn Shiva made your service visit a smooth-sailing success, earning your total satisfaction. We'll be sure to celebrate her hard work :)

September 26, 2022

Matt was awesome! Great experience until I got the bill! Labor is way over priced! More

by Janiechome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Sep 30, 2022 -

Scott Honda of West Chester responded

We hear you, Janie— prices everywhere are high, and it's frustrating. As we've adjusted our pricing based on the current market, we're glad our team's dedication to thoughtful, reliable service can continue to earn your satisfaction. Thank you for being our guest. We appreciate your honest feedback.

September 23, 2022

Clean well appointed facility. We’ll organized. Not cheap but quality work if you need maintenance and repairs done More

by agoldie215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Report | Print
Sep 26, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We appreciate your honest feedback. And we're glad our reliable service guaranteed your total satisfaction.

September 23, 2022

Very efficient express oil change service. I was in and out in less than an hour. They washed my car too. Service advisor was really good. More

by artful_mush.0x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Sep 26, 2022 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda! We're glad our team got you back on the road in no time, earning your satisfaction.

September 23, 2022

I came into Scott for a state inspection and as always they exceeded my expectations. More

by babygirl19380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristyn Greenberg
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Sep 26, 2022 -

Scott Honda of West Chester responded

Thank you for choosing Scott Honda! We're grateful for your continued trust in our team. Awesome to learn our team exceeded your expectations, earning your 5-star feedback :)

September 22, 2022

Excellent service quick in and out will definitely go back for more service thank you genaro ! More

by Naruto85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
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Sep 23, 2022 -

Scott Honda of West Chester responded

Thanks for visiting! Glad to hear our team earned your 5 stars through quick, reliable service. We look forward to welcoming you back as our valued guest.

September 22, 2022

Genaro was my service advisor he did a great job will definitely come back for more service More

by Naruto85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Report | Print
Sep 26, 2022 -

Scott Honda of West Chester responded

Thanks for sharing the ways our team earned your trust and total satisfaction! We're grateful for your 5-star feedback. And we look forward to welcoming you back as our valued guest :)

September 22, 2022

Genaro has the best customer service I’ve received in a long time, service was quick. In and out in 30 min! More

by Bortegags12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genaro Cordero
Report | Print
Sep 26, 2022 -

Scott Honda of West Chester responded

Quick, reliable service is our promise! Thank you for sharing the ways Genaro delivered 5-star customer care, earning your total satisfaction. We appreciate you.

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