Scott Honda of West Chester

2nd time doing business with the shop at this dealer and both visits were excellent. Awesome customer service and the quality of work was well above average. They’ve earned a repeat customer. Thanks for both visits were excellent. Awesome customer service and the quality of work was well above average. They’ve earned a repeat customer. Thanks for the outstanding performance!!! More

I went in for an oil change this afternoon and used Express Service. Genaro Cordero was fantastic! He explained what was going to be done with what was needed. I also asked to have my filters for th Express Service. Genaro Cordero was fantastic! He explained what was going to be done with what was needed. I also asked to have my filters for the cabin looked at and he brought them to me in the waiting room to ensure I could make a decision towards replacement or not. Even though they didn't really require it I did it anyway. He explained the cost of doing that as well. All of this took very little time and I was in in out. I also inquired about their body service and he explained that as well. I love Scott Honda! Friendly staff, clean environment a win win for me. More

The service at Scott Honda is always polite , on time. If there is a problem, everything is fully explained, the price and the time needed for the service. As a bonus the car is washed when finished. If there is a problem, everything is fully explained, the price and the time needed for the service. As a bonus the car is washed when finished. More

My service advisor Shiva S at Scott Honda in West Chester was amazing. She took such good care of all my car issues I couldn’t be happier. Constantly keeping me informed of everything that was going on. She was amazing. She took such good care of all my car issues I couldn’t be happier. Constantly keeping me informed of everything that was going on. She made sure my car was in perfect working order before having me pick it up. Thanks Shive! More

Andrew was really helpful I would highly recommend seeing him to get a new car will definitely be going back to Scott select in the future him to get a new car will definitely be going back to Scott select in the future More

Andrew was great. This was a purchase for my new teen driver. He made us feel comfortable, and focused on our needs. We found the car online, and met Andrew at the dea This was a purchase for my new teen driver. He made us feel comfortable, and focused on our needs. We found the car online, and met Andrew at the dealership. He represented us, the vehicle, and the dealership in a very balanced and fair way. The process was sooth and fair, and given the car was a gift, he made every effort to make the experience special. More

Hiep was very considerate, professional, and extremely easy to work with. He took note of our side conversations and personalized my warranty without my asking. Additionally, he was genuine when he follow easy to work with. He took note of our side conversations and personalized my warranty without my asking. Additionally, he was genuine when he followed up throughout my car buying process which ultimately resulted in me only wanting to work with Hiep regardless of the dealership. More

Service was completed earlier than promised. Krystal greeted me with a smile and explained the service options before the service and thoroughly explained what was done when the service was comp Krystal greeted me with a smile and explained the service options before the service and thoroughly explained what was done when the service was complete More

On our way to Anniversary vacation, we had a maintenance issue. Jeff, in service department, got us squeezed in for a thorough diagnostic, followed by a repair. The staff was amazing in helping us to feel c issue. Jeff, in service department, got us squeezed in for a thorough diagnostic, followed by a repair. The staff was amazing in helping us to feel confident the trip would, indeed, take place. Although the repair took several hours, the service staff consistently checked in with us,gave us written copy of diagnostic and repair recommendation - including price. We waited in a delightful Cafe, with food made on the premises and local baked goods. (THIS WAS RIGHT INSIDE THE CUSTOMER WAITING AREA!) Overall, it was a funny way to spend our Anniversary afternoon but we ended up at our destination in a safe,happy way. If we needed to buy a vehicle, we'd probably make the three hour drive to shop there. Top notch staff, service, and outcome. Oh, and the woman who ran the cafe was sweet. Thanks Jeff and Chris. Thanks everyone at Scott Honda. Lori and Dave More