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Scott Honda of West Chester

West Chester, PA

4.8
3,618 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,618 reviews

December 10, 2024

My interaction with Elmore Smith "Smitty" was unpleasant and a complete waste of time. He refused to give me an estimate for body damage after showing up with an appointment because he needs to take apart t More

by Honda Loyalist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elmore Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Scott Honda of West Chester responded

Your discontent is a big deal to us, and it's essential we can listen and learn more. If mistakes are made, we're proactive and prioritize making corrections and coaching our team to redirect efforts back to our high expectations for customer care.

December 10, 2024

Aaron made sure that the car I wanted was available when I arrived for a test drive. He then led me quickly and honestly through the purchasing process with no games. Follow-up questions and requests were More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Scott Honda of West Chester responded

Congratulations on your new car! And thanks for sharing your experience with others. We value your opinion. It's fantastic to learn that Aaron met our high expectations for customer care. Hearing that "this was the smoothest car buying sales experience I have ever had" is the best feedback. We want car shopping to feel easy, and exciting, too. Our whole team is celebrating your recommendation.

December 08, 2024

Long time Scott Honda customer and every time I come in I remember why! Fantastic friendly people. This is my first time working with Darren and he was great. Friendly and knowledgeable and zero pressure. I More

by Tom Colwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Weidley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Ablan
Dec 09, 2024 -

Scott Honda of West Chester responded

It was our pleasure to welcome you back. We're thrilled to have kept your confidence over these years. As a longtime customer, your stars are pure gold since they share with us that we're consistently getting it right. Darren is a professional through and through, standing alongside our customers for wise decision-making in their vehicle care. He earns high marks for our team, and we'll join you in celebrating him!

December 07, 2024

I found Scott Honda from a listing on their website and was very glad that I did. Darren Brown was awesome to work with - very transparent and felt like he was on my side to meet my goals. This was my firs More

by tcmeyer15
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manganello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Scott Honda of West Chester responded

Wonderful. We're thrilled to learn that working with Darren was a 5-star experience and that our dealership felt right for you, with our welcoming and patient approach, as you made this big decision. That's our goal… answer questions, help you make an informed purchase, and, above all, give you personal attention. We make car buying easy.

December 06, 2024

Awesome! I've made many new car deliveries to Scott Honda and she is so accommodating, polite, well mannered, professional, and makes my day better.. She's th More

by Krumins.david
Recommend Dealer
Yes
Employees Worked With
Amber Blizzard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Scott Honda of West Chester responded

We value you this review for the customer care you received from Amber. We're celebrating it because we always want to put our best selves forward to gain your confidence. Amber is phenomenal, we agree. We're excited you placed a spotlight on her professionalism, patience, and incredible demeanor. Thanks for sharing your experience with others

December 05, 2024

Always friendly, almost always efficient. Clean reception area and waiting areas. No complaints related to this visit. More

by arjaygee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t tell from the photos.
November 28, 2024

Vaughn of Scott Honda did a very professional job of keeping me totally informed during my visit for inspection. Extremely satisfied. More

by patdif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Scott Honda of West Chester responded

At the center of all we do— is you! And we're glad to learn you felt this way. Thanks for the fantastic review.

November 27, 2024

Scott Honda of West Chester never disappoints! Absolutely amazing experience buying a car with them and especially Darren who provided a warm and no pressure sales experience. Couldn’t be happier More

by Ray F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Nov 29, 2024 -

Scott Honda of West Chester responded

Great choice! That's precisely our aim. We appreciate learning that we hit our goal and earned your high opinion. Thanks, Ray, for the 5-star feedback.

November 20, 2024

My experience was great. Everyone was kind, helpful, efficient and really trued to pull together the best possible paxkage deal. More

by joedepalma904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Scott Honda of West Chester responded

Great choice and congratulations! We love it when our valued customers include photos with their reviews... Our team will surely be over the moon that they earned your 5-star recommendation. They care and it shows. They'll appreciate all your compliments.

November 17, 2024

Aaron Schmidt made my experience of purchasing my new CRV EX-L a Dream. He patiently listened to every wish and concern I had in making this careful purchase. Through my entire Life experiences, I had Less More

by Janay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
Nov 18, 2024 -

Scott Honda of West Chester responded

Wonderful, Janay. We're thrilled to learn it was a 5-star experience working with Aaron and that our dealership felt right for you, with our welcoming and patient approach, as you make this big decision. That's our goal… answer questions, help you make an informed purchase, and, above all, give you personal attention. We make car buying easy.

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