Scott Honda of West Chester

I left Scott Honda last week knowing my car was thoroughly checked. Matt was thorough and patient and took the time to explain everything that was done to my car. It was a great experience. thoroughly checked. Matt was thorough and patient and took the time to explain everything that was done to my car. It was a great experience. More

Couldn’t be happier with the service I received. Kept me up to date on what I needed and it was done quickly. Kept me up to date on what I needed and it was done quickly. More

Service Rep Matt provided excellent service. He even looked me in the eye and shook my hand when we were done. May sound trivial, but Matt’s contact with the customer is exceptional.that small He even looked me in the eye and shook my hand when we were done. May sound trivial, but Matt’s contact with the customer is exceptional.that small gesture tells the customer that you care. By the way, the mechanical service was without issue, More

Greg Cole, Honda West Chester, PA was my contact for my appointment November 28 to consider my interest in leasing a new Honda. I chose Scott Honda because of the positive comments from a few of my frien appointment November 28 to consider my interest in leasing a new Honda. I chose Scott Honda because of the positive comments from a few of my friends about both your Sales and Service departments, Greg was so helpful, reassuring, very knowledgeable, positive attitude, able to answer my questions. I signed up for the lease for the lease and we have a follow up visit scheduled. It was a very enjoyable experience and I am confident I made the right choice. I am now a loyal customer! More

I've had my car serviced at Scott Honda for nearly a decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with exce decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with excellence. She sets the example every professional in Service should aspire to. I hope Scott recognizes her with the acknowledgement she deserves! More

Andrew was very nice, friendly, and very professional. He asked what I was looking for and made sure to discuss my options and narrow down my choices. He was sure to offer drinks ect to be sure my guest He asked what I was looking for and made sure to discuss my options and narrow down my choices. He was sure to offer drinks ect to be sure my guests and I were comfortable. We took the different options for a tat drive in both a rural as well as busy area. He never made us feel rushed and really listened to what we had to say. The process was very smooth and went well and I apprecaited Andrews assistance . More

Andrew was great to work with, he very responsive and listened to my specific needs. He worked across Scott to make it happen. listened to my specific needs. He worked across Scott to make it happen. More

Great experience. I went in for an oil change and technology concern. They went out of their way and offered to do my inspection while I was there since it was due nex I went in for an oil change and technology concern. They went out of their way and offered to do my inspection while I was there since it was due next month. Which saved me a trip and I really appreciated that. Only thing I wish was that after they factory reset my car they would have helped me reprogram my settings and reset my oil change life. I will definitely be going back. The service was amazing and Matt who I spoke with was very nice and helpful. More

I am always told what my car needs and it is explained to me in detail. The wait time is usually shorted the what they estimated. The whole place couldn’t have been more friendly me in detail. The wait time is usually shorted the what they estimated. The whole place couldn’t have been more friendly More