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Scott Honda of West Chester

West Chester, PA

4.8
3,643 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,643 reviews

September 17, 2024

Darren was great to work with, listened to what was important and I got a great car More

by lisa_per
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Melissa Manganello
Sep 18, 2024 -

Scott Honda of West Chester responded

Lisa, it's super to know that Darren earned your high marks, and met our team's expectations for customer care. Congrats on your new car! Thanks for sharing your stars.

September 12, 2024

Good service, They had my car for few days and gave me a rental free of charge which was helpful More

by jenkinscecilia14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Scott Honda of West Chester responded

Your car makes your life work— we know it, so our benchmark is 5-star service. And when we care for your car, it’s us taking good care of YOU! Thanks, Jenkinscecilia14, for your trust.

September 11, 2024

Clean, friendly and very efficient. They explain everything they do to the car and will tell you the cost before doing the service More

by bettydawson114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Mitchell
Sep 12, 2024 -

Scott Honda of West Chester responded

That's our goal, Betty. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

September 10, 2024

From the start I was impressed with the reception and how quickly Darren came to greet me. I found Darren to be very knowledgeable and willing to explain all the features of the car I was interested in. Whe More

by josephamaierjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Robert Staffa
Sep 10, 2024 -

Scott Honda of West Chester responded

We're incredibly grateful you took the time to share your story, Joseph. We put our hearts into customer service, and it's exciting to know that you felt it every step of your decision-making. We're all celebrating your compliments. This review lets us know that we hit our mark for offering you an exceptional experience. We want your car purchase to be an event. It's a big deal and should feel smooth, easy, and exciting! Congratulations on your brand-new Honda. We look forward to welcoming you back. Enjoy the road ahead!

September 08, 2024

Darren was great to work with to provide options without a heavy push to close the deal immediately. Gave us lots of time To make sure we are making the right choice and then supported us in getting a grea More

by DM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, Melissa Manganello
Sep 09, 2024 -

Scott Honda of West Chester responded

It's fabulous to learn Darren learned your confidence with his helpfulness and professionalism, as you shopped and made this big decision. You're 5-star opinion is a huge deal to our team, and we're celebrating your review!

September 08, 2024

Absolutely the most professional car dealer I've ever experienced. Jacob was very professional in helping me select my car. Would recommend for further sales. More

by liamskell343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Kruszynski
Sep 09, 2024 -

Scott Honda of West Chester responded

Thanks for your recommendation and positive feedback. We're grateful that our friendly staff and good communication have earned us your high opinion… and your full stack of stars!

September 08, 2024

We had a great experience with our sale and service at Scott Honda. Calvin in Sales and Shiva in Service went above and beyond. Highly recommend. More

by MV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Schlotfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Manganello
Sep 09, 2024 -

Scott Honda of West Chester responded

How wonderful. We aim to make this impression at Scott Honda, so you can imagine we're celebrating your review.

September 02, 2024

There is no other Honda dealership is as professional and customer oriented. I travel from Swedesboro to use their Service Department!!!! Each everyone greets you with a warm smile and exceptional hospitalit More

by Chris Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty-Reese Gaffney
Sep 03, 2024 -

Scott Honda of West Chester responded

Welcome, Chris! We're thrilled you chose our team and felt our welcoming and thoughtful culture. The best compliment is reading about your high opinion of our team and knowing we've earned your recommendation. We call your 5 stars a team win!

September 01, 2024

I had a horrible experience at Scott Honda in West Chester, Pa. today. I am giving my experience ZERO STARS! The tire pressure light came on in my car yesterday. When I got home, I called the dealers More

by fairytale2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Darren was a fantastic salesman. He worked hard to make sure we were pleased with the car. He did not use any pressure tactics. Dan, the sales manager was great to work with. I reco More

by R Sturgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Sep 03, 2024 -

Scott Honda of West Chester responded

That's wonderful to hear. And thanks for sharing your experience with others. Darren is top-notch and detailed, and he gives personal attention. He cares, and we're glad you felt it. We appreciate that you chose Scott Honda and gave our team all your stars. Thank you!

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