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Scott Honda of West Chester

West Chester, PA

4.8
3,677 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,677 reviews

June 27, 2025

I took my car to Scott Honda for Service. They did a great job. A few weeks later I received a solicitation for a vehicle service contract from Zurich a third party. They sold my personal inf More

by Davepsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Doran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke Scott
Jun 27, 2025 -

Scott Honda of West Chester responded

Our sincerest apologies. Thank you for writing this 1-star review and bringing it to our attention so that I may speak with Willie and share the disappointment and absolute frustration it created for you. This is important feedback. We're grateful to receive it and committed to making corrections. We want to meet high expectations for customer care. This is not the way to do it.

Jun 27, 2025 -

Davepsu responded

This issue is not closed. I want to know why my personal information was released to a third party without my permission. I need written confirmation that my personal information has been removed from Zurich's systems. I want to know why Courtney promised that Mr Carter would call me in a minute and why he did not call me until noon the next day.

June 24, 2025

Scott Honda was very professional and everyone was very nice. They’re willing to work with you to get to the finish line. More

by johnfrankel6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathaniel Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Scott Honda of West Chester responded

Thanks so much for taking the time to leave this review! We’re thrilled to hear you had a positive experience. We appreciate your full stack of stars.

June 24, 2025

It was wonderful working with Aaron. He was knowledgeable and straightforward. The process of buying a car could not have been easier thanks to Aaron! More

by MimD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Scott Honda of West Chester responded

Your 5-star rating means everything to us! We’re so happy we could exceed your expectations.

June 23, 2025

Lexie was very helpful and she took time to answer all of my questions. I enjoyed working with her More

by Dweger
Recommend Dealer
Yes
Employees Worked With
Alexandria Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Scott Honda of West Chester responded

All attention is on you at our dealerships, and giving you personalized customer care. We're glad you felt this way.

June 23, 2025

Amazing service and time to close in the Accord! Highly recommend to everyone moving forward! More

by KarnS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Scott Honda of West Chester responded

Thanks, KarnS, for taking time to leave this review! We’re thrilled to hear about your positive experience. We value your opinion and stars.

June 23, 2025

My sales person LEXIE DID A FANTASTIC JOB keeping the process moving as quickly as possible… it was a very good experience. More

by ekelly9901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Scott Honda of West Chester responded

Thanks, Ekelly9901. It's super to learn we met your expectations and earned your stars. We value this feedback.

June 22, 2025

I had a great time at Scott Honda with Aron for my first time buying a car. The staff was patient and direct. They didn't pressure me to purchase anything without my consent. They gave me a great breakdow More

by acarlson306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Scott Honda of West Chester responded

We value your review, Acarlson306. Thanks for sharing your outstanding experience with Aaron. He's pleased to have earned your high regard. Congratulations on your brand-new car. And thank you kindly for your recommendation. It means a lot to our team.

June 22, 2025

Aaron is terrific to deal with. He is friendly knowledgeable and professional. A pleasure to deal with and I highly recommend. More

by Pennoaks
Recommend Dealer
Yes
Jun 23, 2025 -

Scott Honda of West Chester responded

It's super to know that Aaron earned your high marks, and met our team expectations for customer care.

June 17, 2025

I have had my car serviced here previously and I told the technician that I had an extended warranty yet they still tried to charge me for certain items I knew would be covered. Only when I questioned them a More

by Njm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Stewart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Scott Honda of West Chester responded

Not the impression we'd hope to leave you with, Njm. Our sincerest apologies. We want to meet your high expectations for customer care. We're committed to making corrections. We hear you, and we're grateful for your feedback.

June 17, 2025

Everyone was very professional. They were a pleasure to work with. I did not feel pressured. More

by Col
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Scott Honda of West Chester responded

We appreciate your high opinion, Col. Thanks for sharing your stars with us.

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