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Scott Honda of West Chester

West Chester, PA

4.8
3,596 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,596 reviews

December 21, 2024

Purchasing our new crv hybrid was a breeze at scott honda. We had a great experience. More

by nje5011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Darren made my car buying experience seamless and easy. Despite an administrative obstacle that was completely outside of our control, Darren was communicative throughout the entire process and he went out More

by stophe.baillargeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Schlotfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

We have been customers of Scott Honda for many years. They are like family and only continue to improve with each new vehicle we purchase. More

by karen.welch.wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Ablan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke Scott
Dec 16, 2024 -

Scott Honda of West Chester responded

Thanks kindly for sharing your experience. Your 5-star recommendation means a lot to our team. We value the time you took from your day to share it with others.

December 12, 2024

The employees at Scott Honda were welcoming and helpful throughout the process of purchasing a new car. More

by Meg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Ablan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Scott Honda of West Chester responded

I love this… so pleased that you feel our red carpet treatment. We look forward to welcoming you back when the time is right. We value you!

December 12, 2024

This was my second collision repair at Scott Honda of West Chester, and the service was as outstanding as before. I really enjoyed communicating with the friendly team, who expedited the repairs and kept More

by m_anikin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Worsnup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Scott Honda of West Chester responded

That's precisely our aim. We appreciate learning that we hit our goal and earned your high opinion. Thank you for the 5-star feedback.

December 12, 2024

I moved to the area about a year ago, and "found" Scott Honda of West Chester. I have been extremely happy not only with the service I have received but also with the people who work there. Joe greeted me More

by shelly68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney
Dec 13, 2024 -

Scott Honda of West Chester responded

It's wonderful to hear that you're thrilled, Shelly. Your 5-star opinion means a lot to us. We appreciate you sharing that we met your high marks on friendliness, teamwork, and attentive customer care. We’re all celebrating your feedback.

December 11, 2024

My 2024 CRV was in for a recall. I arrived early. My loaner was ready for me. It was a very easy drop off/pickup experience. I think their service team works very efficiently. More

by Pat C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Scott Honda of West Chester responded

That's our goal, Pat. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.

December 11, 2024

Chris at Scott Honda was kind and efficient! Incredible at customer service! He’s the GUY to go too! More

by hdinneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Scott Honda of West Chester responded

It's super to know that Chris earned your high marks, and met our team expectations for customer care.

December 10, 2024

My interaction with Elmore Smith "Smitty" was unpleasant and a complete waste of time. He refused to give me an estimate for body damage after showing up with an appointment because he needs to take apart t More

by Honda Loyalist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elmore Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Scott Honda of West Chester responded

Your discontent is a big deal to us, and it's essential we can listen and learn more. If mistakes are made, we're proactive and prioritize making corrections and coaching our team to redirect efforts back to our high expectations for customer care.

December 10, 2024

Aaron made sure that the car I wanted was available when I arrived for a test drive. He then led me quickly and honestly through the purchasing process with no games. Follow-up questions and requests were More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Scott Honda of West Chester responded

Congratulations on your new car! And thanks for sharing your experience with others. We value your opinion. It's fantastic to learn that Aaron met our high expectations for customer care. Hearing that "this was the smoothest car buying sales experience I have ever had" is the best feedback. We want car shopping to feel easy, and exciting, too. Our whole team is celebrating your recommendation.

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