Scott Clark Nissan

Went to Scott Clark to look for a car. Saw a real nice red 370z. Did not buy yet but my salesman Dave Pickering was the best... He was there for me... Will go back and see him. I will also send all my fri red 370z. Did not buy yet but my salesman Dave Pickering was the best... He was there for me... Will go back and see him. I will also send all my friends to deal with him... More

I was greeted immediately by D.L. Samuels upon entering the showroom floor. I knew what I wanted, he found it for me, didn't try to hassle me and stick me onto something I didn't want. He was very knowledg the showroom floor. I knew what I wanted, he found it for me, didn't try to hassle me and stick me onto something I didn't want. He was very knowledgable of the vehicle. I test drove the vehicle and loved it. He gave me a great deal on my trade and I was out the door in my new vehicle. The level of professionalism, friendliness and customer service execution made it more than just buying a car, it made it an experience. More

Now a days a lot of businesses are lacking when it comes to customer service. But when I came to this place of business I was floored with the way I was treated. Thanks to Mr. Jay Byrd!!!!!!! He knows his s to customer service. But when I came to this place of business I was floored with the way I was treated. Thanks to Mr. Jay Byrd!!!!!!! He knows his stuff!!!!! He remains professional at all times, which is a plus to me!!!! If anyone is looking to buy a car I would highly recommend Scott Clark Nissan. Way to go Mr. Jay Byrd..... keep up the good work. More

I contacted Matt Donovan by way of the internet. Matt was prompt in responding to my questions and concerns, and assured me, prior to my arrival, that he could offer me a great deal. I finally made an a was prompt in responding to my questions and concerns, and assured me, prior to my arrival, that he could offer me a great deal. I finally made an appointment and found Matt to be very friendly and personable. He was patient and encouraged me to drive many cars before making a definite decision. He made recommendations, but never pressured me one way or another. He spent ample time with me, and I found his approach to be very professional. He was also understanding of my circumstances and search for all the rebates and incentives he could find to offer the best price on the car. Before taking delivery of the new car, Kaysha McMarlane thoroughly went through all the controls of the car and even set up the Blue Tooth phone features for me. This is the first time a dealer has gone to this extent for me, and I appreciated it. I found the overall process to be very organized, systematic and thorough. I would recommend Matt, Kaysha, and Scott Clark to others. More

My clients bought a new vehicle from you, and it was nice, they shared with me the level of cars available, friendliness, excellent customer service, and they were so nice when they called my office to nice, they shared with me the level of cars available, friendliness, excellent customer service, and they were so nice when they called my office to get insurance info....So- Jay is on the ball, unfortunately, im not going to be able to make it down and purchase soon, hopefully very soon!! Again, Thanks so much... Curtis More

Dewayne was wonderful. I have already recommended him to several friends. Our daughter bought her first car and Dewayne was very patient and kind to her. We will definitely be back. several friends. Our daughter bought her first car and Dewayne was very patient and kind to her. We will definitely be back. More

I received fantastic customer service with Michael Sampson! He helped me narrow down my choices to help me find the best Nissan that was right for me. He was very informative and I could tell that he Sampson! He helped me narrow down my choices to help me find the best Nissan that was right for me. He was very informative and I could tell that he loved his job! Overall my experience was great at Nissan thanks to Michael Sampson and I am enjoy my new Nissan Rogue!! More

This was my first time ever at this dealership and to my surprise, it was nothing like I'd imagined. I went to look ONLY (you know how it normally is at a dealership) and wanted to be left alone until I was surprise, it was nothing like I'd imagined. I went to look ONLY (you know how it normally is at a dealership) and wanted to be left alone until I was ready to speak with someone. Throughout my purchasing experience, everyone from Jacques, Dawud, DL, Brian, and Michael was very friendly, professional, knowledgeable, and worked diligently with me. They assured me that I'd be taken care of and indeed they did just that! Kudos to the Scott Clark Nissan team. Keep up the good work!! More

Gentlemen: I would like to take a minute or two to tell Gentlemen: I would like to take a minute or two to tell of my experience with Scott Clark Nissan last month. Please forgive the delay in making thes Gentlemen: I would like to take a minute or two to tell of my experience with Scott Clark Nissan last month. Please forgive the delay in making these comments as the Holidays and my health made my response later than I would have liked. The issue started sometime late in November of 2013. I talked to Mr. Alfred Zambrano, Service Writer at Scott Clark Nissan, 9215 South Blvd., Charlotte, NC. My wife and I have worked with Mr. Zambrano since we got the Nissan. He has always – always treated my wife and I with the utmost of friendliness and professional attention to our requests. In addition, my health is very poor and I will need some help in the future to make sure that the car maintenance is taken care of. I discussed this with Mr. Zambrano and I am very confident that he will insure that this request will be accomplished. I had the idea of installing after market front seat warmers in my wife’s 2010 Nissan Altama as a Christmas present. Mr. Zambrano and I agreed that December 23rd would be a good time for his installers and me to make this happen. I wrote a check at that time to Nissan and everything was set up. I made some lame excuses to my wife about getting the car serviced so that I could get the car in for the installation. I got to Nissan about 9:30am on the 23rd. At that time Mr. Zambrano was not available but another Service Writer met us and said that Mr. Zambrano had discussed our arrangement with him. Everything looked good! However, my wife asked the Service Writer how long it would take to get the service done. The Service Writer started by saying the after market installers were ready to take the seats out so it wouldn’t take long. Well, my wife told him that there was absolutely nothing wrong with the seats! This let the cat out of the bag – there went my Christmas surprise. However, this Service Writer did not know of the surprise. We left the car there and went on with our other errands. We picked up the car later that afternoon, drove straight home and parked it for four or five days. When I got back in the car I smelled cigarettes. Neither my wife nor I smoke. That’s when I found a cigarette butt on the passenger side in the front. I also realized that my garage door opener was missing and I really didn’t think that the seats were heating. At this time I was not too happy! So, we took the car back. I then talked to Mr. Zambrano. He stated that he was very sorry about the failed surprise, he would have the car completely detailed inside and out, he would get the seats checked and would replace the garage door opener if it could not be found. What more could I ask?? Mr. Zambrano asked when it would be convenient for me to leave the car with him for a day and offered a Nissan car during that time. I had my car so the Nissan car would not be necessary. At about noon I called Mr. Zambrano stating that I had found the garage opener and also apologized! My fault. Later in the afternoon I went to pick up the car. This is where we get into the purpose of these comments. Mr. Zambrano thanked me for letting him know about the opener. Then the car was brought out. Just as Mr. Zambrano said, the car was Clean – inside and out! He had the seats checked and adjusted according to specs. The Mr. Zambrano said that he had something for me. That something was the check that I had given him back in November, it was torn into four pieces! What a great surprise! I want you to know how much I appreciate the effort Mr. Zambrano made on my behalf. His friendliness, courtesy and professionalism will insure that we have all our maintenance done at Scott Clark Nissan. We will also go to Scott Clark Nissan first when we starting looking for a new car. Andy Anderson 1547 Brook Drive Fort Mill, SC 29708 More

Jay had great customer service and he went the extra mile to assure we had the best quality vehicle in our budget. He was thorough, genuine and efficient. We will definitely refer our friends to him! to assure we had the best quality vehicle in our budget. He was thorough, genuine and efficient. We will definitely refer our friends to him! More