Dishonest service, zero communication, and a $1,500 padded bill. Avoid South Charlotte Nissan. > This was quite literally the worst service experience I’ve ever had, though unfortunately, poor service seems to be a recurring theme here. I brought my car in because it was leaking oil. I was explicitly told by Brandon that he would call me with a proper diagnosis before any work began. > Unsurprisingly, I never received that call. Instead, I just got an automated text telling me what the repairs would be, leaving me completely in the dark. When I went to pick up my vehicle, I discovered I had been overcharged by $1,500 for repairs that were completely unrelated to the actual oil leak I brought the car in for. > Sneaking in unnecessary, unrelated repairs without customer approval is dishonest business practice at its finest. This entire experience has completely turned me off not just from South Charlotte Nissan, but from the Nissan brand as a whole. Do yourself a favor and take your vehicle anywhere else.

Always attentive, and provides quality customer service. The Tech was knowledgeable and recommended needed services. I feel very comfortable with them performing my maintenance.

Unprofessional - lack of customer service and unorganized. Would appreciate a call back after I asked for one from a manager

My transmission was out of warranty and they still honored it I was so greatful and thankful they are the best I dave7000 dollars I will buy my next car their also Also want to thank you everyone who helped me I as so greatful to have their support and continued service

Excellent customer service! My service rep explained everything and walked me through what needed repaired. Learned my lesson and from now on my 370z will be serviced at South Charlotte Nissan. Thank you!

I arrived bright and early at the dealership and was immediately greeted by friendly faces. Nigel was amazing! He was communicative and kept me informed along the way. He even provided guidance on how to best approach my maintenance schedule. 10/10 would highly recommend.